Job Description

Job Summary

We are seeking a detail-oriented and efficient Order Administrator to join our dynamic team. The successful candidate will play a crucial role in managing order processing, ensuring accurate data entry, and providing exceptional customer service. This position requires strong organisational skills and the ability to work effectively in a fast-paced office environment.

Responsibilities

Process customer orders accurately and efficiently, ensuring all details are correctly entered into the system. Maintain up-to-date records of orders, inventory, and customer information. Communicate with customers via phone and email to confirm order details and address any inquiries or issues. Collaborate with other departments to ensure timely fulfilment of orders and resolve any discrepancies. Perform clerical duties such as filing, data entry, and maintaining office supplies. Utilise Google Suite for documentation and communication purposes. Assist in generating reports related to order status and inventory levels.

Skills

Proficient in data entry with a high level of accuracy. Strong phone etiquette to provide excellent customer service. Experience in an office environment with administrative responsibilities. Well-organised with the ability to manage multiple tasks simultaneously. Familiarity with QuickBooks for order management is advantageous but not essential. Competent in using Google Suite applications for daily tasks. Strong clerical skills with attention to detail and problem-solving abilities.
If you are passionate about providing outstanding service and have the necessary skills to thrive in this role, we encourage you to apply for the Order Administrator position today!

Job Types: Full-time, Permanent

Pay: 26,300.00-27,500.00 per year

Benefits:

Company pension Free parking On-site parking
Experience:

Administrative: 4 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Glasgow G41 1NG (required)
Work Location: In person