Job Description

Company description

We are a dynamic e-commerce company experiencing year on year growth. We're passionate about what we do in the world of aftermarket parts for vehicles and our working days involve things we are enthusiastic about and interacting with our customers who are similar kinds of people to ourselves. We strive to be a constantly growing and evolving company but do so with a relaxed attitude.

Brute Status Ltd is an online retailer specialising in aftermarket parts and accessories for pick-up trucks and now expanding to other areas involved with modified vehicles. Our range of products includes items such as body styling parts, lighting, wheels and practical accessories.

If you are a person with an interest or passion for modified vehicles, you may find a great career with us.

Job description

Based at our office and warehouse in Stafford, this role will be varied and involve mostly warehouse based tasks. The applicant will assist with sales tasks including processing and fulfilment of orders, warehouse duties such as stock replenishment and goods in, along with a range of general tasks to support the business operation.

This is a varied role offering exposure to several different areas of the business. We are looking for a positive and enthusiastic person who is willing to learn in an exciting and fast-paced environment.

Previous experience of online e-commerce order processing and warehouse operations as well as a working knowledge of computers using Microsoft and web based software programs would be desirable however training can be provided if needed.

This role might suit an individual with an interest in the automotive world.

Main Duties

Orders - Pick and pack orders ready for despatch Goods In - Goods receiving and stock management Booking in delivery services with a range of couriers Logistics - Liaising with external logistics partners, reporting and resolving issues General warehouse duties Communicating with customers via email and telephone to resolve queries Quality assurance and reporting Operating and maintaining company software and procedures Maintaining health & safety standards Liaising with all departments and employees in the organization to ensure that customer satisfaction is achieved and maintained.

Personal skills:

A positive, committed 'can do' attitude Excellent interpersonal and active listening skills Clear communication skills and a strong command of the English language Strong attention to detail Working knowledge of customer relationship management (CRM) tools Ability to work well in a team Multitasking skills and good organisational abilities Ability to work calmly under high-stress situation

Generic Job Role and Responsibilities

Ensuring that timekeeping, absences, sickness reporting, training, is maintained. Adherence to Health & Safety policies and procedures.

Preferred Skills

Computer literate to a high standard, excellent technical awareness, good verbal and written communication skills, excellent organizational skills and attention to detail. Ability to work under pressure as required and to deadlines Flexible and adaptable attitude Practical skills Leads by example Proactive self-starting, self-motivated and to a degree self-managing

Advantageous Experience

Preferred but not necessarily required would be an interest or passion in the following areas:

Knowledge or interest in the Automotive world Experience of either retail, or e-commerce background Similar sector experience looking for a step to the next level
Job Type: Full-time

Pay: 23,800.00-24,800.00 per year

Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Work authorisation:

United Kingdom (required)
Location:

Stafford ST18 0WL (required)
Work Location: In person