Job Description

An exciting opportunity has arisen in our organisational performance team to l ead the development and delivery of a high-quality performance service for Digital Health and Care Wales. Provide expert analysis and presentation of complex data to support improvement across the Health Board. Manage and guide the Performance Team, oversee performance reporting for internal and external stakeholders, and ensure compliance with national requirements. Shape service policy, deputise for the Head of Organisational Performance, and play a key role in preparing for meetings with Welsh Government. Drive the ongoing development of the performance management framework, manage the team's budget, and deliver key organisational projects.



Lead and manage the Performance Team, ensuring delivery of objectives and high-quality support.



Analyse and present complex performance data for managers and clinicians.



Prepare and deliver reports, dashboards, and presentations for internal and external stakeholders.



Oversee departmental budget, staff appraisals, and compliance.



Support organisational reviews, audits, and improvement initiatives.



Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.



Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.



Develop and implement the organisation's performance management framework.



Act as a catalyst for service improvement and achievement of national targets.



Negotiate and communicate performance priorities with senior staff.



Ensure measurable targets are set, monitored , and reported.



Represent the organisation on performance matters and promote best practice.