Job Description

At

Cranleigh Orthodontics,

we believe in creating confident smiles and transforming lives through personalised orthodontic care. We are dedicated to providing the highest quality orthodontic services using the latest technologies. With a focus on compassion, integrity, and professionalism, we're looking to welcome an

Orthodontic Receptionist

to join our friendly team and help us make a positive impact on our patients' lives.

What We Offer:

Private Healthcare Cover Company Pension Opportunities for professional growth within a growing practice group A supportive team environment that values compassion, integrity, and professionalism

Role Overview:

As an

Orthodontic Receptionist

, you will be the first point of contact for our patients, ensuring they receive a warm welcome and exceptional customer service. Your role will be key in maintaining an organised, positive, and efficient environment, supporting our team in delivering top-notch orthodontic care.

This role may also include holiday and sickness cover at our sister practiced in

Godalming

.

Key Responsibilities:

Greet patients and assist with check-in and appointment scheduling Handle calls and provide information about our services and treatments Maintain accurate patient records and ensure confidentiality Process payments and billing Support with administrative tasks, including filing Collaborate with our clinical team to relay patient information and treatment updates Keep the reception area clean and inviting for all patients

Skills & Experience:

Previous customer service or receptionist experience in a very busy environment essential and NOT negotiable!

Healthcare experience would be advantageous Strong administrative and organisational skills Excellent communication skills, both verbal and written Ability to maintain confidentiality and handle sensitive information responsibly A proactive approach to problem-solving and attention to detail

Working Hours:

Monday to Thursday

: 8:45 - 17:45

Friday

: 8:45 - 16:00

Qualifications:

Minimum GCSEs (or equivalent) Strong computer skills; experience with dental software a plus
At

Cranleigh Orthodontics

, we're more than just a practice -- we're a community committed to delivering the highest standards of care. We can't wait to meet the person who will help us continue to build lasting relationships with our patients. Apply now if that person is you!

Job Type: Full-time

Benefits:

Company pension Employee discount Private medical insurance
Work Location: In person