Job Description

Job Overview

We are seeking a dedicated and organised Orthodontic Treatment Coordinator to join our team. The ideal candidate will play a crucial role in ensuring a smooth patient experience by coordinating treatment plans and managing patient communications. This position requires strong office experience and excellent interpersonal skills to effectively liaise between patients and the clinical team.

Responsibilities

Greet patients warmly and assist them with their inquiries regarding treatment options. Coordinate patient appointments, ensuring efficient scheduling and follow-up. Communicate effectively with patients regarding their treatment plans, financial responsibilities Collaborate with the clinical team to ensure seamless patient care and address any concerns that may arise. Provide administrative support as required, including answering phones and responding to emails.

Requirements

Previous office experience is essential for this role. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills to interact effectively with patients and team members. Proficient in using office software applications, including word processing and spreadsheet tools. A compassionate approach towards patient care, demonstrating empathy and understanding in all interactions. Ability to work collaboratively within a team environment while also being self-motivated. If you are passionate about providing exceptional patient care and possess the necessary skills, we encourage you to apply for this rewarding position as an Orthodontic Treatment Coordinator.

Working Hours

Monday 8am -8pm

Tuesday - Day Off

Wednesday 8am - 6pm

Thursday 8am - 7pm

Friday 8am - 5pm

Total - 39.5 hours per week

Job Type: Full-time

Benefits:

Company events Free parking On-site parking
Work Location: In person