This is an outbound consultative telesales role, contacting businesses to introduce our services and deliver new business opportunities to our brokerage team
Purpose of role
Hilton-Baird Financial Solutions, a multi-award-winning commercial finance broker, is looking for hard working and driven individuals to join our team of Funding Consultants and help UK businesses secure the finance they need to operate and flourish.
As an integral member of our telemarketing team, the Outbound Relationship Associate's primary role is to generate new business opportunities. You will be responsible for contacting businesses on our database to introduce our services as a commercial finance broker, managing your own diary, establishing rapports with key decision makers at these businesses and building a sales pipeline full of relevant and engaged prospects.
We hire for attitude and aptitude above all else. If you possess the drive and determination to succeed, we will teach you the skills you need to prosper within this challenging and rewarding role. Our ethos is one of partnership - both externally and internally. The more value each individual adds to our clients and our business, the more value they receive in return.
Key responsibilities
Generate new business opportunities through cold and warm telephone calling
Introduce our company and services to a variety of businesses and ascertain if there is any current or longer-term funding requirement
Complete a full fact-find, which involves gathering information on the business and discussing the options available to them
Ensure compliance with all procedures, policies and wider regulations (FCA, GDPR etc.)
Manage and develop your own diary in order to meet touchstones
Build relationships and rapport to gain valuable insights and important information, in a compliant manner
Maintain the highest level of quality, integrity and professionalism in an effective yet courteous manner
Perform against touchstones, set across your Balanced Scorecard
Attend and engage in regular team meetings, contributing as appropriate
Maintain a detailed and accurate record of all business dialogue
Any duty you may be asked to perform as part of a special project
Desired skills and attributes
Educated to GCSE standard or above
A background in finance, business, or telemarketing is preferred
Excellent communication skills and telephone manner
Ability to learn quickly, digest information and possess the will to excel in the role
High level of attention to detail
Determination and drive to meet touchstones
A good level of business acumen
Proven team player with excellent interpersonal skills
Able to work on their own initiative and as part of a team
Driven, hard worker
Punctual and reliable
Computer proficiency - Word, Excel, Outlook and SalesLogix or a similar CRM System
What we offer
A vibrant, enjoyable and committed workplace with hybrid / flexible working
Rewarding and uncapped discretionary bonus structure
Profit-related pay after completing a full financial year (May to April)
Permanent Health Insurance and Life Assurance benefits after 12 months of service
25 days holiday (excluding bank holidays)
Private medical insurance
FRP pension scheme after three months' service. Further details will be provided following commencement of employment
Ongoing training both internally and externally - we invest and take great interest in our employees' personal development
The opportunity to be an integral part of a company that makes a real difference to UK SME and corporate businesses and works collaboratively with our partners
Opportunities to develop your skills and enhance your career within or alongside our parent company, FRP
Annual flu vaccination
Employee Assistance Programme
Flexible Benefits Scheme, with the option to enhance core benefits and select additional optional benefits
About Hilton-Baird Financial Solutions
Established in 1997, Hilton-Baird Financial Solutions (HBFS) is part of FRP, a leading national business advisory firm with 32 offices and more than 800 team members, including 107 Partners, across the UK and overseas.
HBFS is an award-winning commercial finance brokerage which introduces businesses of all sizes to the most suitable funding solutions on the market, releasing the working capital that is fundamental to their growth. Based in Southampton, Hampshire.
Job Types: Full-time, Permanent
Pay: From 25,000.00 per year
Benefits:
Additional leave
Company events
Company pension
Employee discount
Employee mentoring programme
Free flu jabs
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Work from home
Ability to commute/relocate:
Southampton SO14 2AW: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
What are your salary expectations?
Experience:
Telemarketing: 1 year (preferred)
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in Southampton SO14 2AW
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