Job Description

Job Title:

Outbound Sales Agent (US)

Location:

Sheffield, UK (fully office-based)

Working hours:

2:30AM - 11:00PM, Mon - Sun (Rota Basis)

Salary:

26,250 + commission (up to 1,500/month)

Are you an experienced sales agent looking to work in a Sheffield City Centre based contact centre specialising in health, wellness and lifestyle brands and products?

We're on the lookout for energetic, persuasive, and customer-focused

Outbound Sales Agents

to join our expanding night-time sales team. If you're passionate about connecting with people, have a natural flair for conversation, and thrive in a fast-paced, target-driven environment -- this one's for you.

You'll be working with warm leads across the US market -- customers who've previously purchased from us but haven't been active in a while, customers with current subscriptions to our brands and abandoned carts. Your mission? Reignite their interest, build relationships, and drive sales by offering real value -- no robotic scripts, just real conversations about our brands and products.

Key Responsibilities

Make high-volume outbound calls to existing US-based customers who've previously engaged with our brand either online or via phone. Building trust and rapport through authentic, value-driven conversations whilst delivering top quality service. Understand customer needs through effective questioning, active listening and recommending the right products. Own your pipeline -- manage accounts, track activity, and spot opportunities to grow revenue amongst your customers. Hit and exceed personal and team-based sales targets. Feed insights and objections back to the wider sales team and management to refine our strategies. Stay organized and accurate when using our CRM and systems. Have a strong knowledge of all products and services we offer to customers across our brands.

What We're Looking For

2+ years of outbound phone-based sales experience. Strong relationship-building and communication skills whilst remaining professional and personable. Comfortable selling without a script and handling objections with confidence. Fluent, professional English and a confident phone presence. Motivated, resilient, and coachable -- especially when the day gets tough. Tech-savvy with solid CRM/data entry skills to accurately process sales and information.

Salary & Working Hours

You will receive a basic salary of 26,250 per annum. The role comes with a commission structure of up to 1,500 per month.

You will work on a set shift of 2:30pm - 11:00pm (Mon-Sun)

37.5 hours per week.

You will be required to work at least 1 in 3 weekends with rota'd days off during the week. Days off can be negotiable at the manager's discretion.

Why Join Us?

Be part of a growing, high-energy team that actually celebrates wins. Work in a culture that values performance, development, and fun. Career growth into senior roles or campaign strategy work. 31 Holidays (including bank holidays) Overtime offered at an increased rate of pay. Enjoy perks like free fruit, beverages, our learning corner Perkbox access -- our employee discount and reward programme City centre based location with excellent transport links for both bus and train within a 5 minute walk. Performance incentives Lucrative commission scheme

Ready to bring your sales skills to the next level? Apply today and let's make great things happen together.

Job Types: Full-time, Permanent

Pay: 26,250.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress Company events
Schedule:

Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

Reference ID: OBUS