Job Description

We are looking for an Outfall Drainage Investigation Technician to join Thames Water permanently.



The Environmental Protection Team are responsible for the delivery of the Surface Water Outfall Programme and investigation of polluted surface water outfalls suffering from widespread urban diffuse sources, mostly third-party misconnections.



Field-based with possible base locations at Maple Lodge and Mogden.



The role will predominantly be during office hours, with some flexible working

out of hours and at weekends

where required.

What will you be doing as an Outfall Drainage Investigation Technician

The Pollution Investigation Technician's role is to identify and trace pollution in the affected catchments, and narrow down areas and sub-catchments to street and property levels using lift and look tracing, caging, CCTV and sampling. They will then carry out property surveys at domestic and commercial properties to check connections using dye and CCTV and identify misconnections or other pollution sources. They will then complete a survey sheet detailing the issue for the customer to rectify. The role will also require follow-up visits to check rectifications, assist customers in finding solutions, and diagnose pollution at outfalls. It may also support network regions with reactive tracing where required, and STW catchment investigations. Technicians may also need to install missing surface water rodding eye caps in private drains, which requires confined space entry and light civil work.

What should you bring to the role?

Full UK Driving License for daily travel to locations for assigned project work and customer properties. Competent at using the appropriate IT systems, GIS and O365 software. Excellent organisational skills. Some knowledge of drainage and sewerage systems is desirable.

What's in it for you?

24 days holiday per year, increasing to 28 with the length of service (Plus bank holidays) Offering a salary up to 30,000 per annum, depending on skills and experience, plus you will receive a van and a fuel card. GymPass is a free fitness plan and access to several well-being apps for you and up to three family members, as well as discounted plans nationwide! WeCare, a variety of health and well-being services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.



Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.



So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.