Job Description

J

oin Our Team as an Out-of-Hours SARC Crisis Worker (Bank)

Are you compassionate, empathetic, and ready to make a meaningful difference? We're seeking dedicated individuals to join our team as Out-of-Hours SARC (Sexual Assault Referral Centre) Crisis Workers. This role provides critical support to individuals who have experienced sexual assault or rape, offering care during a time of great vulnerability.



As a Crisis Worker, you will support patients attending the SARC for forensic medical assessments, acting as their advocate and ensuring they receive the care and resources they need before, during, and after their visit.

About The Shores SARC:

Located in Bournemouth, The Shores operates 24/7, 365 days a year, with a committed team of on-call Crisis Workers and Sexual Offence Examiners. Our mission is to deliver trauma-informed, high-quality care to those who need it most.

Your Role and Responsibilities:

As a key member of our multidisciplinary team, your duties will include:



Providing a welcoming and supportive environment for all clients and visitors.
Arriving at the SARC within 60 minutes for call-outs.
Offering advocacy, emotional support, and guidance to clients.
Ensuring clients have the information they need to make informed decisions about medical care, forensic examinations, reporting to the police, and follow-up support.
Maintaining clear and secure records in line with SARC policies.
Supporting clients in various settings outside the SARC, such as hospitals, prisons, or care homes, when required.

Working Hours:

This is a flexible bank position.

The shift pattern is 12 hours, 7:00 - 7:00 based from home. We are mostly looking for someone for nights and weekend days.

Salary:

Whilst on call you will receive a retainer of 55.08 with the addition of 57.50 for a call out



Telephone work will be paid at 30 per call with clients



Any additional training and work will be paid at an hourly rate of 13.27

What We're Looking For:

Essential Skills and Experience:

Experience working with vulnerable individuals
Strong written and verbal communication skills
Basic computer proficiency
Agreement to be added to the staff elimination database
Experience supporting victims of sexual assault
A full driving licence and access to your own vehicle
The ability to pass an enhanced DBS check and NPPV Level 3 vetting

Desirable Skills and Experience:

NHS experience or familiarity with multi-agency working
Training or qualifications related to supporting victims of abuse

Why Join Us?

At The Shores SARC, you'll be part of a passionate team providing life-changing support. We value our staff, offering a flexible and meaningful role where you can make a real impact on people's lives.

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which in addition to some expected benefits include, but is not limited to:



Annual leave buy-back, birthday day off, and more
Cycle to Work scheme & Blue light discounts
Employee Assistance Programme & Menopause Workplace Pledge
Opportunity to join the company pension scheme.

Due to the high volume of applications received we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 2 weeks of receiving your application.



As part of our ongoing commitment to support the

Armed Forces community

, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.



As part of the

Disability Confident scheme

, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. PHL Group reserve the right to close this vacancy early if sufficient applications are received.

Benefits

Bike2Work Scheme.

Save up to 42% on bikes & equipment

DSE Eye Tests and Spectacles.

Up to 25 for eye tests, 50 for spectacles

Employee Assistance Program - 24 hour helpline.

24/7 support for counselling, legal, medical & more

Employee Recognition.

'On the Spot' & 'Extra Mile' Awards

Family Friendly Policy.

Support for maternity, paternity, adoption & fertility leave

Long Service Award.

Celebrating 5 & 10 years of service

Menopause Support.

HRT subscription covered & Menopause Pledge

NHS Discount - Blue Light Card.

Staff are eligible for the Blue Light Card which offers a range of official discounts

Paid Sick Pay.

10 days per year

Professional Development.

Training, courses & team-building opportunities

Workplace Savings and Low Interest Loans.

Payroll savings & low-interest loans

Your Birthday off!.

As part of our ongoing commitment to support the

Armed Forces community

, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.