Job Description

?Come and Join our Team of Maternity Outpatient Receptionists?
We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.
Requirements:

• Proficiency in computer skills and the ability to navigate our various computer systems competently.
• Solid customer care skills and prior experience, preferably in an office or reception setting.
• Flexibility in your approach to work, including support with administration tasks.
• Managing outgoing patient appointments once they have been seen by their consultant.
• Ensuring prompt handling of all missing outcomes in accordance with the trust's policy.
• Regularly participating in mandatory training

If you are ready to embark on an exciting journey, apply today to become our Maternity Outpatient Clinic Receptionist. Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
Thank you for your interest in this role.
Sherwood Forest Hospitals are nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we were the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Date posted
17 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
xc2xa324,169 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
214-W&C-7132524
Job locations
King's Mill Hospital
Mansfield Road
Sutton-In-Ashfield
NG17 4JL
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification. Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge
Essential

• Computer literate eg Microsoft Office applications Excel and Word

Desirable

• Knowledge of Careflow PAS and NHS in general

Qualifications
Essential

• Good general education with GCSE English at grade C or above

Experience
Essential

• Clerical experience
• Customer care experience

Contractual Requirements
Essential

• Regular attendance and willingness to work flexible hours as necessary

Person Specification
Knowledge
Essential

• Computer literate eg Microsoft Office applications Excel and Word

Desirable

• Knowledge of Careflow PAS and NHS in general

Qualifications
Essential

• Good general education with GCSE English at grade C or above

Experience
Essential

• Clerical experience
• Customer care experience

Contractual Requirements
Essential

• Regular attendance and willingness to work flexible hours as necessary