Job Description

Overview

Ensuring that the rough sleeper outreach service is supporting those sleeping rough quickly, targeting new and entrenched rough sleepers and focusing on proactive signposting, assisting direct access accommodation options, health interventions, and liaising with agencies to support rough sleepers' welfare needs.

Working alongside the vital homelessness network across East Riding this role will be pivotal in linking the most marginalised rough sleepers into short term/ more sustainable accommodation. This role involves including Emmaus companions and volunteers to become effective outreach team members, ensuring collectively that East riding is well covered, teams are visible and proactive in all activities. All Emmaus staff support companions and volunteers included within the service in terms of enhancing development and learning.

Accountabilities

Report to funders through weekly reports

Report to designated Emmaus team manager daily

Develop and build positive relationships with agencies across the city supporting homelessness

Support people on the streets or in appropriate setting

Keep concise and accurate information on all activities

Demonstrate work with case studies

Link rough sleepers with available provision, reduce nights on the streets

Work within the agreed strategy for each client including when identified enforcement actions are taking place

Maintain good communication with all relevant partners including statutory agencies and voluntary partners

Ensure data collection is accurate and comprehensive

Ensure Health and Safety is maintained

Use all Emmaus social media platforms to promote the visibility and work of the outreach team

Respond to alerts and communicate outcomes where appropriate

General

Adhere to Emmaus Hull and East Riding policies and procedures at all times

Cover for the other members of the team as necessary

Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development

Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

Attend and participate in training and team meetings as required

Attend strategic meetings and public events where appropriate

Support companions with learning, progression and mentoring

Support appeals, campaigns and charity events

Essential Requirements

Experience of engaging vulnerable people experiencing complex multiple needs Experience of multi-disciplinary agency working, including enforcement agencies Driving license Experience of encouraging marginalised people to access support Preferred Outreach experience.

Skills, knowledge and Abilities

Ability to communicate across a range of audiences, clients, colleagues, statutory and voluntary partners A solid working knowledge of homelessness provision A working knowledge of action planning for clients on a longer-term basis. Administrative skills including capability to use a range of IT applications, Excel, word, Power Point and Outlook An understanding of the needs of street homeless people, and the issues which affect them Knowledge and awareness of street outreach practices and models used to engage rough sleepers A clean current driving license An understanding and commitment to Diversity and Equality Willingness and ability to work flexibly in response to changing organisational requirements.

Terms and Conditions of Employment

Working Hours - 37.5 hours Monday to Sunday Fixed term with a probable extension Salary - 24,000 Funded until 31st March 2026 Shift patterns 05.00-22.00 Annual Leave - 25 days per annum, plus 8 bank holidays Pension - Stakeholder pension Training & Development - Individually tailored induction, training and development Employee Assistance - a 24/7 employee assistance scheme is available

Safeguarding and Right of Work in the UK

The role will involve working with companions and in the community, then the role will need to have a Disclosure and Barring Service (DBS) check carried out. This is to check the criminal records and that the person is not barred from working with 'adults at risk'. Some companions can be classed as adults at risk. An adult at risk is anyone that has one or more of the following:

Does not understand certain decisions or transactions Are unaware of their rights or how to complain Have communication difficulties Have limited life experiences Are socially isolated Have low self esteem Are dependent on others for their basic needs
The additional details form is needed to check any previous convictions. After interviews, the successful candidate will need to provide evidence of right to work in the UK and complete a DBS check

Job Types: Full-time, Fixed term contract
Contract length: 8 months

Benefits:

Company pension On-site parking
Schedule:

Weekend availability
Licence/Certification:

Driving Licence (required)
Work Location: In person