Job Description

To apply for this role please submit your CV and covering letter here:

https://hr.breathehr.com/recruitment/vacancies/41751

We are also offering this role as a job share for 2 people at 16 hours a week each, which you can apply for here:

https://hr.breathehr.com/recruitment/vacancies/41752

Applications made through Indeed may not be considered.

Location:

Ross-shire

Salary:

25,235

Salary

Band:

1.4

Hours:

Full Time, 35 hours per week

Contract:

Permanent

Reports To

: Project Manager

Disclosure & Barring Check:

This post will be subject to a PVG check for working with vulnerable Children & Adults.

About Us

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years' experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Outreach Service

The Outreach service provides support to adults affected by mental illness living in their own homes.

We serve the surrounding communities of Ross-shire with support to help people self-manage their situation to a point which is most comfortable for them with coping strategies and signposting to relevant support for the next step of their journey.

We work closely with GP surgeries, statutory services and other agencies within the local community.

About the Role

As an Outreach Worker, you will be based in Ross-shire supporting people affected by mental illness. Focusing on one-to-one support you will carry a case load to develop and review personal support plans to help achieve person centred and National Health and Wellbeing outcomes.

You will support the Locality Manager, Service Manager and Head of Northern Services, in their strategic role to meet national and funder criteria and liaise with other statutory and third sector agencies to make appropriate signposting as needed and to raise awareness of Change Mental Health services. You will work closely with partners in the community to identify gaps in the service where they arise and implement solutions in partnership with your line manager.

You will work autonomously, being able to judge when to refer to your manager and take a lead role in developing the service. You will have a lead role in developing the service.

Main Duties & Responsibilities:

Work closely with the Project Manager, Locality Manager, or Head of Northern Services to achieve strategic outcomes.

Establish supportive face to face relationships with each individual, encouraging individual responsibility and decision-making to maximise choice, control and self-management.

Co-create and co-review service user support plans. The support plan is a person centred tool to support the service user achieve their goals in relation to improving their wellbeing

Ensure that careful and ongoing reviews are maintained and manage individuals' off-boarding appropriately in a timely manner

Work mainly on a one-to-one basis in the community and in people's homes, with the potential requirement to support and lead groupwork

Manage the client management system for continuous and accurate record keeping of the interactions with service users

Ensure that the people you support are connected to other Change Mental Health services in the area as appropriate

Research and develop tools to respond to unmet need and assist in Mental Wellbeing

Ensure a continuity of service within the context of Change Mental Health values and strategic outcomes.

Build positive working relationships with local statutory services, agencies and the local community to better support our service users and to promote the work of Change Mental Health

Collate information and prepare reports for line management as required

Have a lead role in overseeing the fulfilment of Health and Safety responsibilities within practice settings.

Essential Criteria:

Educated to SVQ 3 level or have experience working in mental health services

Registered with the Scottish Social Services Council

A sound theory base of social care interventions including risk assessments and risk management

A good standard of IT skills

An eagerness to develop knowledge and skills and attend training as required

Ability to travel within the project's area of Ross-shire to provide support

A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role

Desirable Criteria:

Ability to work well in a team setting whilst also working autonomously

Competency in planning and reviewing development plans and the ability to take appropriate action if needed

Job Types: Full-time, Permanent

Pay: 25,235.00 per year

Benefits:

Additional leave Cycle to work scheme Employee discount Health & wellbeing programme
Schedule:

Monday to Friday
Work Location: On the road

Application deadline: 25/07/2025
Reference ID: 39446