Job Description

Job description
Advert for G6 PACE Officer Income



We are looking for an enthusiastic and positive individual who is customer focused and committed to delivering a modern and effective service.



Specifically, we are looking to appoint a PACE Officer who will be responsible for administering and supervising a range of income recovery related tasks in the Council's Payments, Accounts, Collection & Enforcement PACE Team. You will also be responsible for the supervision of the Assistant PACE Officers within the Income Team.



The post is part time 3 days per week within the Income Team. We are based in the city centre Howden House working on a hybrid model. Office attendance is required for training, meetings and to match service requirements.



For this role you will need a range of income recovery and supervisory experience including: -


Experience of Income Collection and dealing with customers. Strong team leader skills The ability to effectively liaise with internal and external stakeholders in relation to income collection and debt management. Excellent I.T. skills to utilise the Council's finance systems that are used to manage income collection and associated processes. Proficient in using Microsoft 365 packages. Excellent team player who is willing to contribute to the team tasks and be flexible.

This varied and challenging role requires a keen commitment to teamwork, exceptional communication and customer care skills and the ability to liaise effectively with a wide range of internal and external stakeholders.



If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team we would like to hear from you.



Please carefully read the job description and person specification for this post before completing your application.



If you would like to find out more about the post:



Please make enquiries about the role to Angela Eaton on 0114 2734676 or email Angela.Eaton@Sheffield.gov.uk



It is a great time to join us and we welcome your application.



We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.



Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.




Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.



If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Job details

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Job reference
REQ003616
Date posted
05/08/2025
Application closing date
26/08/2025
Location
Sheffield
Salary
Grade 6 32,115 to 36,124
Package
Permanent
Contractual hours
22.2
Basis
Part Time
Job category/type
Revenues and Benefits