Job Description

The Paediatric Department at Ashford and St. Peter's Hospital are looking for an organised, focused, enthusiastic Facilities Assistant to work as part of our team. The Facility Assistant will work closely with the multi-professional team including the Estates and Facilities Division to ensure that the ward is clean, safe and comfortable.
The Paediatric team care for patients aged from Birth up to 18 years in a variety of settings and the Facilities Assistant is a vital part of our team whose main responsibilities include monitoring stock levels, ensuring the medical equipment is serviced in line with the Trust Policies and Guidelines, monitoring the maintenance of the units and supporting our domestic team.
Main duties of the job
Post Summary
To be responsible for the co-ordination of services provided by Estates and Facilities Division in each of the Paediatric units and ensuring a clean, safe and comfortable environment. The main elements in this area of the role are to ensure the delivery and co-ordination, in accordance with the Trust's policy and ward requirements, of the following services:-
Stock Monitoring and Ordering
Domestics and Linen
Maintenance
Medical Devices
The post is designed to help maintain high standard of care by being part of a Paediatric team providing a safe and suitable environment for children and young people and their families/carers
Required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action.
The Facility Assistant must be computer literate.
Key working relationships
Internally the post holder will develop effective working relationships with:
Ward manger/ Paediatric staff
Estates and Facilities Department
Stores and Procurement
Medical Engineering ( EBME)
Catering
Externally this includes
Contractors
Medical Equipment providers
Key Result Areas
To support delivering a clean and safe environment for our patients, staff and for others that use the facilities.
To support delivering an excellent patient/family centred service that meets out patients' expectations and their dietary requirement.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Details
Date posted
17 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
26,240 to 27,928 a year pa inc. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
323-AC4127-JN
Job locations
St Peters Hospital
Guildford Road
Chertsey
KT160PZ
Job description
Job responsibilities
1. OVERVIEW OF RESPONSIBILITIES
To remain up to date with changing practices and when possible to make use of all training and development opportunities.
To maintain appearance and behaviour in keeping with a member of the clinical team and co-operate with and gain an understanding of the professional role of others.
To attend ward/department staff meetings and other meetings as appropriate.
To attend mandatory training as required.
To participate in the ward/departments appraisal process as an appraisee.
To work independently within all policies and local guidelines.
2. MAIN DUTIES AND RESPONSIBILITIES OF THE POST:
Communication & Working Relationships:
Daily communications with Ward Manager/Nurse in Charge
Regular communications with Estates, Facilities departments, Domestic department and Medical devices team.
General responsibilities
monitor levels of stock and non-stock supplies
Order stock and non-stock supplies on Oracle ensuring ordering is done allowing for delivery
Liaise with ward manager regarding changes or new supplies/suppliers
Keep accurate records of orders and tracking for 2 years
Chase outstanding orders
Unpack and store supplies
Ensure store/medical devices room is orderly and makes efficient use of space
Ensure medical devices are fully serviced, audited and clean at all times
Deal with supply enquiries /liaise with supplies department
Resolve delivery /supply issues
Maintain good link with procurement to ensure resources are used efficiently
Be point of contact for all medical devices on the unit
Maintain accurate asset Register of medical devices
Ensure medical devices are serviced and maintained accordingly on an account basis
Be a point of contact for company reps and medical devices agents
Maintain a good link with EBME department in order to ensure smooth and efficient return/repair of suitable devices.
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Paediatric Specific
Monitor and maintain daily stock levels of the treatment and drug room.
Daily checklist checked and signed.
Ensure overall responsibility of the parents accommodation ensuring:-
Bed is changed and made up daily
Kitchens are clean and tidy and stock with clean drinking cups and cups with lids.
Fresh milk available daily, as well as supplies of tea and coffee.
Fridges cleaned and old food disposed of, label present for food labelling.
Microwave clean and fir for purpose.
Sluice clean and tidy and linen skip is emptied.
Commode cleaned and labelled.
Lost property bagged and labelled and placed in store room.
Ensure adequate supply of culture jugs and cups.
Ensure store and milk kitchen supplies are fully stocked and stock rotated.
Ensure adequate of top up at all times e.g. pathology and stores.
Ensure linen cupboard kept tidy, floor clean, all polythene removed and linen available.
Maintain and update parents information board and staff photo board.
Answer security buzzer on occasion.
Answer telephone as required.
To maintain the process of medical records after discharge in absence of ward clerk.
Assist nurse in charge with maintaining ward environment around infection control audit requirements.
Maintain Mattress audit.
Job description
Job responsibilities
1. OVERVIEW OF RESPONSIBILITIES
To remain up to date with changing practices and when possible to make use of all training and development opportunities.
To maintain appearance and behaviour in keeping with a member of the clinical team and co-operate with and gain an understanding of the professional role of others.
To attend ward/department staff meetings and other meetings as appropriate.
To attend mandatory training as required.
To participate in the ward/departments appraisal process as an appraisee.
To work independently within all policies and local guidelines.
2. MAIN DUTIES AND RESPONSIBILITIES OF THE POST:
Communication & Working Relationships:
Daily communications with Ward Manager/Nurse in Charge
Regular communications with Estates, Facilities departments, Domestic department and Medical devices team.
General responsibilities
monitor levels of stock and non-stock supplies
Order stock and non-stock supplies on Oracle ensuring ordering is done allowing for delivery
Liaise with ward manager regarding changes or new supplies/suppliers
Keep accurate records of orders and tracking for 2 years
Chase outstanding orders
Unpack and store supplies
Ensure store/medical devices room is orderly and makes efficient use of space
Ensure medical devices are fully serviced, audited and clean at all times
Deal with supply enquiries /liaise with supplies department
Resolve delivery /supply issues
Maintain good link with procurement to ensure resources are used efficiently
Be point of contact for all medical devices on the unit
Maintain accurate asset Register of medical devices
Ensure medical devices are serviced and maintained accordingly on an account basis
Be a point of contact for company reps and medical devices agents
Maintain a good link with EBME department in order to ensure smooth and efficient return/repair of suitable devices.
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Paediatric Specific
Monitor and maintain daily stock levels of the treatment and drug room.
Daily checklist checked and signed.
Ensure overall responsibility of the parents accommodation ensuring:-
Bed is changed and made up daily
Kitchens are clean and tidy and stock with clean drinking cups and cups with lids.
Fresh milk available daily, as well as supplies of tea and coffee.
Fridges cleaned and old food disposed of, label present for food labelling.
Microwave clean and fir for purpose.
Sluice clean and tidy and linen skip is emptied.
Commode cleaned and labelled.
Lost property bagged and labelled and placed in store room.
Ensure adequate supply of culture jugs and cups.
Ensure store and milk kitchen supplies are fully stocked and stock rotated.
Ensure adequate of top up at all times e.g. pathology and stores.
Ensure linen cupboard kept tidy, floor clean, all polythene removed and linen available.
Maintain and update parents information board and staff photo board.
Answer security buzzer on occasion.
Answer telephone as required.
To maintain the process of medical records after discharge in absence of ward clerk.
Assist nurse in charge with maintaining ward environment around infection control audit requirements.
Maintain Mattress audit.
Person Specification
Qualifications
Essential

• GCSE Maths, English and science at grade c or above (grade 4)

Desirable

• NVQ level 2 or above

Experience
Essential

• Experience in a customer service environment
• Computer literate

Desirable

• Experience working in the NHS
• Experience in stock ordering and stock rotation

Attitude, Behaviour and Values
Essential

• Patient first
• Personal Responsibility
• Passion for excellence
• Pride in our team

Person Specification
Qualifications
Essential

• GCSE Maths, English and science at grade c or above (grade 4)

Desirable

• NVQ level 2 or above

Experience
Essential

• Experience in a customer service environment
• Computer literate

Desirable

• Experience working in the NHS
• Experience in stock ordering and stock rotation

Attitude, Behaviour and Values
Essential

• Patient first
• Personal Responsibility
• Passion for excellence
• Pride in our team

Skills Required