Job Description

Overview

We are seeking a dedicated and skilled Pallet Distribution Advisor to join our dynamic team. The ideal candidate will be an experienced customer service advisor and must be used to working within a fast paced office.

Role and Responsibilities

Being 'first point of contact' for telephone calls from pallet network members Account handling and developing customer relationships to improve customer experience Ensure telephone calls are answered promptly and that accurate messages are taken and passed to the appropriate person promptly Liaising with drivers on route/on delivery where required Ensuring the delivery point and pallet network members are made aware of late deliveries or loading delays where required Ensure that all relevant documents are completed as per company standards Maintain accurate records Ensure compliance to standards in respect of all company requirements Comply with all company policies, rules and procedures at all times
Preferred Skills:

Good written and verbal communication Good knowledge of excel Experience briefing/de-briefing drivers Works well within a team Flexibility
Job Types: Full-time, Permanent

Pay: 24,000.00 per year

Benefits:

Free parking Health & wellbeing programme Life insurance On-site parking
Experience:

Customer service: 1 year (required)
Work Location: In person