Job Description

Basis

Full time

Job category/type

Paralegal

Date posted

29/05/2025

Job reference

HJ0360



This
vacancy is open to direct applications only, no approaches via
recruitment agencies will be accepted at this
time.

Background

An opportunity has arisen for a Paralegal
to join the Financial Mis-Selling team.

This rapidly expanding team deals with a
variety of litigated claims and Ombudsman complaints relating to
a wide variety of financial and insurance products.

The areas covered include mis-sold
pensions, mortgages, investments, finance contracts, and energy
contracts as well as cases relating to unregulated collective
investment schemes and business interruption insurance.

Most of the claims that the team deals with
are litigated but the team also handles claims to the Financial
Ombudsman Service, Pensions Ombudsman and Financial Services
Compensation Scheme.

The Role

This role will involve working closely with
the various solicitors in the team to progress client cases to
include:
Dealing with initial enquiries and undertaking preliminary risk assessments. Arranging client retainers and dealing with client queries. Considering documents, preparing pre-action letters and/or letters of complaint. Litigation support including drafting of witness statements and assisting with disclosure reviews. Dealing with client updates. Arranging client award payments and matter billing.

This role will ideally suit an individual
with a law degree or similar academic achievement.



The ideal candidate will be IT literate
with good interpersonal skills as the role will involve a lot of
client contact over the telephone. The ability to work well in a
team is essential along with a proactive approach to work
ethics.



Strong organisational skills are also
required as is the ability to work under pressure in order to
meet tight deadlines.

The role will involve communication with
clients via the telephone, video calls and email, therefore
strong written skills and an empathetic manner are essential for
this position.

The individual will also have sound
organisational, time management and negotiation skills as well as
a good eye for detail.

Life at Hugh James

We never shy
away from a challenge

We are a leading, full-service UK law firm.
Since our beginning, we have been led by the things that matter.
We care about fighting for the right outcomes. Solving the
seemingly unsolvable. Protecting businesses, individuals and
livelihoods. Supporting our people, our communities. Safeguarding
our planet. Looking for a way forward? At Hugh James, challenges
- of all sizes - are readily accepted.


The Hugh James
difference

Our law firm has always been guided by the
idea that self-belief is just as important as skillset. Our
pursuit of righting wrongs and protecting what important keeps
us driving forwards. It in our roots! We won stop until we
find the answers; the outcomes that are needed.

We are focused on the work we do, the
business we run, and our culture. Our entrepreneurial spirit has
taken us from humble beginnings to a strong presence across the
UK with offices in Cardiff, London, Manchester, Southampton and
Plymouth - servicing clients from businesses, individuals and
banks to public sector organisations, property companies,
education establishments and utilities providers. Our collegiate
culture, our forward-looking ethos, our values serve to make us
bigger, better, bolder than ever before.


A positive force
in the community

Our work with charities on a local and
national level plays a huge part in our day-to-day lives. We work
with a large range of charities, some of which we support through
fundraising, donations, volunteering and others we partner with
where our areas of work cross paths. Staff, clients everyone
comes together through a shared passion to do good in the
community and support those in need.



Some of our benefits on offer include:



25 days holiday plus bank holidays

Two Corporate Social Responsibility
days

Birthday day off

Death in service equivalent to twice annual
salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to
requirement for your role)

Employee recruitment incentive scheme

Travel season ticket loan (London only)



Hugh James is an equal opportunities and
disability confident committed employer.