Job Description

Paralegal - Insurance
Application Deadline: 2 November 2025
Department: CSG - Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire)
Employment Type: Permanent
Location: Newport
Description
We are looking for a number of Paralegals to join our market leading CSG team that works with over 40 insurance companies and self-insured corporates.
We are holding an Assessment Centre on Tuesday 4th November, which successful candidates will be invited to attend for the afternoon.
You will be required to attend the Newport office 5 days a week during your probation. You will be able to discuss a hybrid arrangement with you manager once you have passed probation.
Who's the team?
Our Vehicle Hire and Damage team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. We also provide pre-emptive advice on these issues whilst also assisting clients formulate their own strategies.
Our claims vary from small track to multi track including fraudulent claims. We deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.
Whichever team you join, you will have an excellent opportunity to develop your legal skills, knowledge and career with us in CSG.
What you will do?
You are expected to provide a timely, professional and high-quality service to our clients in the management of claims. Depending on your role, and with the support of a supervisor and team manager you will be expected to:

• Be responsible for a varied caseload of pre-litigated or litigated work.
• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Resolve claims through negotiation and litigation within client service standards.
• Instruct experts and counsel, draft Witness Statements and other Court documents.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.
• Meet individual performance measures (financial performance, realisation rates and other KPIs).
• Ensure that the DAC Beachcroft brand and standards are maintained.

Who you are
We are happy to hear from graduates and those with customer service/retail experience who are team players and have the passion for learning. We'd also like to hear from Paralegals who may already have experience working in a legal environment.
You will have;

• Prioritisation and Organisation Skills - the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills - communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills - The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense - The ability to know the principle or law but also know when is it worth pursuing it.
• Resilience - The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm - with a professional attitude.
• Alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Skills Required