Job Description

Car driver is essential.

Passionate about early years and ready to make an impact behind the scenes?

Join our dedicated team and help shape the future!

About Us

Established in 1993, Cherubs Nurseries is a family-run business on a mission to give all children the personalities, skills and experiences they need to take on the world, without limitations. Central to our approach (inspired by Montessori, Hygge, Reggio and Forest School) is our Community Life work which aims to make the communities we serve better places to live, work and grow up in. From annual fundraising events to community clean ups and a robust Sustainability Action Plan.


We know it takes a village to raise a child and we want our nurseries to be reflective of our communities. We champion diversity in the early years sector and are driven to bring more men into early years, supporting MITEY to achieve a mixed-gender early years workforce.

Why work at Cherubs Nurseries?

Family-run business, but with all the benefits you would expect from a bigger group! Committed to taking people where they want to go - from personalised professional development pathways to continuous internal training. Experienced and long-standing teams - plenty of support whilst you get to grips with Cherubs Nurseries. Proactive and forward-thinking culture - we're committed to making Cherubs Nurseries a great place to work.

Cherubs Nurseries Rewards and Benefits

Guaranteed time off between Christmas and New Year, giving you the opportunity to spend time with your friends and family over the festive period. 30% off childcare at Cherubs Nurseries Long-service awards for 5+ years service Annual "Me Day" after 1 year's service Electric Car Scheme (for those eligible) Free healthy lunch, made by our Nursery Chef

What you'll be doing

Deliver an exceptional service experience for children and families, ensuring high levels of parent satisfaction. Manage the full enquiry and enrolment journey for new families, from initial contact through tours and sign-up, consistently exceeding conversion targets. Respond promptly and professionally to parent enquiries via phone, email, online platforms, social media, and third-party review sites. Provide accurate, up-to-date information to parents, proactively following up when answers are not immediately available. Handle parent feedback and complaints effectively, working closely with the Parent Experience Manager and Quality Manager to achieve positive outcomes. Accurately record all parent interactions, maintaining up-to-date, confidential, and compliant records at all times. Support nursery managers with annual occupancy forecasting to help maintain healthy and sustainable nursery occupancy levels. Collaborate with the Parent Experience Manager to uphold best practice and drive continuous improvement in parent services. Participate in parent and consumer research initiatives, including surveys, to inform service enhancements. Build strong, trusting relationships with parents and colleagues, and work with the Brand Manager to ensure consistent and accurate communication across all channels.

Ready to make an impact beyond our nurseries?

Join our team and help shape the future of early years care and education from the heart of our organisation. If you're driven, collaborative, and passionate about making a real difference - apply today.

Disclaimer:

Cherubs Nurseries is committed to upholding a safe and compliant workforce and business. All roles require: the right to work in the United Kingdom, the completion of a "Keeping Children Safe" Form, a DBS and at least 2 satisfactory employment references. Some roles may also require a 5-year employment history. Cherubs Nurseries is an equal opportunities employer committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds and will make reasonable adjustments to support candidates and employees with disabilities and learning difficulties.