Job Description

Digital Space is a leading UK provider of managed IT services, offering expert solutions in Connectivity, Cloud & Hosting, Unified Communications, Security, and IT Support. With service hubs in Newark and Telford, we support well-known customers across industries like Hospitality, Retail, Government, Manufacturing, and Finance -- including brands like Motor Fuel Group, J D Weatherspoon's and St John Ambulance.

Over 80% of our colleagues work directly with customers and enjoy ongoing training, flexible working, health and wellbeing benefits, and regular company incentives. We're growing fast and always on the lookout for talented people. If you're ready for your next challenge, we want to hear from you!

Employment Type:

Fixed term until June 2026

Hours of Work:

part time 30 hours per week Monday to Friday. Flexible, 6 hours per day to be worked between the hours of 8.30am & 5.30pm. Perfect for fitting in with school hours.

Location:

Newark Office

Salary:

25,000 FTE, 20,000 pro rata

Role Purpose:

To support the financial stability and cash flow of the business by ensuring timely collection of outstanding payments and assessing customer creditworthiness. Monitor accounts receivable and proactively reduce bad debt exposure.

Responsibilities:

Proactively chase outstanding customer payments Maintain accurate customer records, notes, and contact details in the system Set up Direct Debits on customer accounts Process credit card payments securely and efficiently Conduct credit checks on new and existing customers; record findings in Salesforce Review and action BACS reports Manage and resolve customer queries through the ticketing system

Experience, Knowledge and Skills:

Experience of working in credit management role Practical experience of dealing with customers and resolving problems Qualification in credit management advantageous but not compulsory Qualification to GSCE level or equivalent including Maths and English Self-confident, self-motivated and enthusiastic Can do attitude, with a proactive outlook to problem solving

Equal Opportunities Statement:

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.

For more information or to apply for this opportunity, please provide your CV, clearly stating the role you are interested in to Jobs@digitalspace.co.uk

Job Types: Part-time, Fixed term contract
Contract length: 8 months

Pay: From 25,000.00 per year

Expected hours: 30 per week

Benefits:

Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Application question(s):

What is your notice Period? What are your salary Expectations? Please tell us why you would like to work for Digital Space? We are committed to ensuring that the organisation removes any unnecessary barriers to the employment of any individual. We recognise that in order to enable all individuals to compete on equal terms, some people may have additional requirements. If you are subsequently invited for an interview, are there any adjustments required to the recruitment process which would assist you? If so, please give details. By submitting this application, I confirm that the information given in this application is, to the best of my knowledge, correct. I understand that any offer is subject to receipt of satisfactory references, my right to work in the UK and completion of a BPSS check. I fully understand that if subsequently any information given is found to be false or misleading, the company reserves the right to withdraw its offer of employment or cancel any agreement made. I understand that if this is discovered at a later date, I may be dismissed. Please let us know any dates that you are available for interview?
Work Location: In person