Job Description

Dental Nurse / Receptionist

Hopton Dental Surgery seek a skilled, versatile, GDC Registered Dental Nurse to join our dynamic team.

The successful candidate will work alongside our experienced team of dental professionals in delivering comprehensive dental services.

Part time 3 Days a week (Wednesday, Thursday, Friday) Fully Private Practice - Mixture of patients on maintenance plans and private pay-as-you-go. Fully established family run dental practice of over 40 years with long standing patients. Fully computerized (SOE, Exact) with digital x-rays, intra-oral cameras and Primescan (Dentsply Sirona) intra-oral scanner. Beautiful, modern, well equipped dental surgery set in the pretty village of Hopton, between Diss/Thetford on the Norfolk Suffolk Boarder. Competitive rates of pay.

Requirements

Education & Certification

: Must hold a recognised dental nursing qualification and be registered with the General Dental Council (GDC).

Clinical Skills

: Proficient in assisting during dental procedures, sterilizing instruments, and maintaining a clean and organised work environment.

Patient Care

: Excellent interpersonal skills to manage patient care, explain procedures, and ensure patients are comfortable and informed.

Administrative skills

Competence in managing appointments, taking payments, managing patient plans, and maintaining accurate patient records.

Customer Service

: Exceptional customer service skills to welcome patients, handle inquiries, and provide information.

Team Collaboration

: Strong teamwork and communication skills to work effectively with dentists, hygienists, and other staff.

Communication Skills

: Excellent verbal and written communication skills for interacting with patients, staff, and external parties.

Organizational Skills

: Ability to multitask, prioritize tasks, and manage a busy reception area efficiently.

Technical Skills

: Familiarity with dental practice management software (Exact, Software of Excellence) and basic computer skills.

Responsibilities

Provide exceptional patient care by assisting with dental procedures and ensuring patient comfort. Utilize IT skills to maintain patient records and manage administrative tasks efficiently. Communicate effectively with patients and staff, demonstrating strong organizational skills. Uphold GDC standards and maintain a professional and welcoming environment. Ability to take on role of Infection Prevention Lead and assist in completing audits preferred.

Our Core Values and Commitment

At Hopton Dental Surgery our aim is to provide patients with a dental care experience that is centred on them and built to suit their needs and to provide our staff with tools and facilities to allow them to thrive in the workplace.

What makes us different from other dental practices is our core values and the commitments we live by. We strive to be a well-led, safe, effective, and caring practice, which is responsive to our patients' and team members' needs.

Integrity:

trust is the cornerstone of our practice. We value honesty and transparency in all our interactions. "I trust that you will do what is best for me" is not just a phrase, but a guiding principle we live by. We are committed to doing what is best for our patients at all times, ensuring a mutually trustworthy relationship.

Respect:

we treat our patients and each other with dignity and respect. This means recognising the inherent worth of everyone and treating others the way we want to be treated. Our inclusive and supportive environment ensures that staff feel valued and supported in their career.

Compassion

: we understand that visiting the dentist can be daunting for many. Our goal is to build trust and confidence through a compassionate and empathetic approach. We are dedicated to making every visit as comfortable and reassuring as possible.

Excellence in dental care:

we never compromise on the quality of care we provide. Each patient receives the highest standard of oral health care, comparable to what we would provide our closest family members. Our team of skilled professionals work collaboratively to deliver top-notch dentistry. We used technology to enhance clinical efficiency, improve diagnosis, treatment, and quality of care. We support our staff by paying for CPD and encouraging skill enhancement.

Workplace enjoyment

: we believe that a happy team leads to happy patients. Life is too short not to enjoy our work, so we foster a fun and positive work environment. Laughter and camaraderie are essential parts of our daily routine, making our practice a happy place to work and visit.

Continuous learning and education

: we prioritize education for both our patients and our team. By staying informed and sharing knowledge, we empower patients to make informed decisions about their dental care and ensure our team is always at the forefront of dental advancements.

Teamwork

: We understand that dentistry can be unpredictable and sometimes stressful. We promote a culture of teamwork and mutual support, celebrating achievements and successes as a group while learning from each other. Together, we strive to create an environment where everyone can thrive.
By incorporating these core values, we aim to create a practice where both patients and team members feel valued, respected, and appreciated. We are committed to building a positive and supportive environment that attracts top talent and provides exceptional care to our patients.

Due to the volume of applications only candidates who are invited to interview will be contacted. If you do not hear from us, please assume that your application on this occasion has been unsuccessful.

Job Type: Part-time

Pay: 11.44-15.00 per hour

Additional pay:

Yearly bonus
Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

The practice is located in the village of Hopton, between Diss and Thetford. There is no public transport. Are you able to get to the practice each day?
Experience:

Dental Nursing: 1 year (required)
Licence/Certification:

GDC registration (preferred)
Work Location: In person

Application deadline: 23/06/2025