Roseworth Surgery are seeking a friendly, reliable and patient focused Medical Receptionist to join our team. As a Medical Receptionists you play a vital part in the smooth running of the practice and be the first point of contact for our patients. You will be responsible for a range of reception and administrative duties, helping to ensure a high standard of patient care and service.
Responsibilities
Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
Booking appointments, including scheduling, rescheduling, and cancellations using the practice management system.
Handling patient requests sensitively and confidentially.
Answer incoming calls promptly and courteously, directing enquiries appropriately.
Maintain accurate patient records and update information as required.
Handle administrative tasks such as filing, data entry, and processing correspondence.
Supporting clinicians and the wider team with administrative tasks.
Processing correspondence and supporting day-to-day practice administration
Assist with billing procedures and processing payments where necessary.
Ensure the reception area remains tidy, organised, and welcoming at all times.
Comply with all health and safety regulations, including confidentiality protocols.
About You
We are looking for someone who:
Is approachable, calm, and compassionate.
Has excellent communication and interpersonal skills.
Can work well as part of a team and independently.
Is organised, reliable, and able to manage a busy workload.
Understands the importance of confidentiality and professionalism.
Previous experience in a GP practice or healthcare setting is desirable but not essential as full training and support will be provided for the right person.
What We Offer
Friendly and supportive working environment.
Full induction and ongoing training.
NHS pension scheme.
Opportunity to develop skills in primary care.
Job Type: Part-time
Pay: From 12.21 per hour
Expected hours: 25 per week
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.