At JCT600, our Receptionists and Showroom Hosts are the first impression of our brand -- professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you'll handle all incoming calls and greet visitors, ensuring every interaction reflects our high standards of service and professionalism.
This is a fast-paced, customer-facing role where your enthusiasm, energy, and commitment to service excellence will make every customer feel valued.
Your day-to-day will include:
Providing a warm and professional welcome to all visitors, ensuring they feel attended to and comfortable while on site.
Managing incoming calls promptly and efficiently, connecting callers to the relevant person or department in line with brand standards.
Using email and database systems to accurately record and distribute messages.
Monitoring the switchboard and outgoing calls to track enquiry levels and maintain smooth communication.
Supporting customers and visitors on-site, including offering refreshments and assistance where appropriate.
What We're Looking For
Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person.
Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service.
A customer-first mindset, always striving to deliver service above expectations.
What We Offer
Comprehensive package + bonus
Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
Family support: Enhanced paid maternity and paternity leave
Wellbeing & protection: Life assurance, pension, enhanced sickness cover
Training & development: From foundation to advanced levels through brand partner training and JCT600 academies
Perks:
+ Colleague car purchase scheme & servicing discounts
+ Cycle-to-work and discounted gym schemes
+ Referral scheme up to 1,000
Read more about our Employee Benefits - JCT600
Why JCT600?
We'vespent over 75 years building a business that values its people and their careers
We pride ourselves on being rated highly by colleagues for engagement and inclusivity
Our commitment to your growth is reflected in our "Life at JCT600" philosophy and seven colleague commitments
How to Apply
At JCT600, you're always a name, never a number. Ready to drive your career forward?
Click "Apply Now" and upload your CV.
Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of our commitment to being an inclusive business, we're proud to be members of the Automotive 30% Club and a Disability Confident employer.
We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that's a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
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