Job Description

JOB DESCRIPTION

Job Title

Support Worker

Location

St Mark's House

Reports To

Team Leaders

Job Purpose/Scope

To contribute to providing a safe, effective, caring, responsive and well-led housing support & care service to adults living with long-term mental health conditions in the Dudley Borough as specified by the Care Quality Commission.

The duties will be further determined by the individual needs of the service users

Key Tasks and Responsibilities

Main Duties

To develop warm and trusting relationships with service users and encourage them, through the support planning process, to express their needs, goals, views and concerns

To respect the service users' right to privacy and to ensure that their dignity is maintained at all times

To be flexible and responsive to the needs of the service users as directed by their individual support plans

To support service users to develop practical and social skills to maximise their self-care and independent living skills, and where necessary assist with household tasks such as cleaning, cooking, laundry, shopping, etc, so that their home is safe, hygienic and comfortable

To provide personal care in a sensitive and dignified way and in accordance with the service users wishes

To support service users to take prescribed medications, to monitor service users who self-medicate, to liaise with health professionals on the service users' behalf and to report any side effects related to medication

To promote a healthy lifestyle and to give person centred advice and encouragement in respect of diet, exercise, leisure activities & wellbeing initiatives

To inform management of any concerns or significant changes in the service users' needs and circumstances and to report any safeguarding concerns immediately

To support service users in budgeting and managing their finances and to ensure that they are able to maximise their income by liaising with welfare agencies

To promote the service users' self-esteem and confidence and enable them to express their preferences, make choices, decisions and express their personal identity

To maintain a high level of care and encourage feedback from service users, their families and other agencies. To promptly report and document all comments, compliments and complaints and pass onto senior staff

To take appropriate action in the event of emergencies, ensuring that management is informed promptly

To report repairs to property or equipment as per guidelines and to alert management immediately of any concerns in relation to Health and Safety

To ensure that accurate records are kept in the correct format

To ensure that all financial transactions relating to the project or service users are promptly and accurately recorded within the agreed guidelines.

Other

To carry out such duties as may be required in agreement with your managers.

Job Type: Part-time

Pay: 12.64 per hour

Benefits:

Company pension Employee discount On-site parking Referral programme Sick pay
Physical Setting:

Residential home
Shift:

8 hour shift Day shift
Work days:

Every weekend Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Support Worker: 1 year (preferred)
Work Location: In person

Application deadline: 02/06/2025
Reference ID: STSW