Job Description

The Role

This is a fixed term (12 month) maternity leave cover position for 24 hrs per week. We are looking for an enthusiastic and welcoming receptionist to join our team at our Ashington surgery. You will have a vital role in welcoming our clients and their pets, dealing with queries, taking payments and managing bookings, both face to face and through telephone calls. The role is busy and engaging and your duties would be varied. This at times, can be very stressful and emotional due to the urgent and emergency nature of some of our work. The position involves working from 12pm-6pm on a Wednesday, and 8am until 6pm on a Thursday and Friday at the Ashington surgery, however the role may involve travelling to our other branches to cover periods of annual leave and sickness therefore a full driving license is essential. The role also includes one in six Saturday cover from 8.30am until 1pm on reception at the Morpeth Whorral Bank hospital.

Applicant Requirements

A can do and proactive attitude is required. You will have a strong track record in the delivery of exceptional client service and be able to demonstrate a good level of computer literacy, the ability to multi task, and be able to work in a dynamic, fast paced environment. A full driving license is essential due to the locations of our branches. On occasion, lone working will be required so we are looking for someone with a proven ability to work well both within a team and alone. This includes stringent adherence to our health and safety and compliance procedures.

About Us

Robson & Prescott has 8 different branches. Our main hospital is at Whorral Bank, Morpeth. Our branch surgeries are at Alnwick, Ashington, Bedlington, Blyth, Seaton Delaval, West Moor and Morpeth town centre.Our state-of-the-art facilities at our Whorral Bank Hospital include four operating theatres, a dental suite, fully-equipped diagnostic laboratory, x-ray room, ultra sound including endoscopy facilities. There are separate wards for dogs, cats, birds, small mammals and exotics, a physio and hydrotherapy suite and six consulting rooms.Our Whorral Bank Hospital is staffed 24-hours and allows us to provide round the clock emergency care for your pet. This care is provided by our team of dedicated vets and nurses.We have a large animal and equine wing with loose boxes, equine surgical facilities including an examination room and padded knock down box. The site extends to 3.5 acres with parking for 60 cars, horse boxes and stock trailers.The practice employs more than 90 staff, including 27 veterinary surgeons, 24 registered veterinary nurses, 6 student veterinary nurses, 5 nursing auxiliaries and a hydrotherapist. The four directors; Jane Barwick-Nesbit, Kate Matheson, Sam Prescott, and Carolyn Danbury have a very high level of expertise in each of their specialised areas. Our experienced team of veterinarians and nurses can carry out a range of procedures in an ever-growing number of disciplines, from internal medicine to complex surgical procedures, we have the knowledge and the expertise to get your pet back on all four paws.

If this position is of interest to you then please get in touch.

Job Type: Part-time
Contract length: 12 months

Pay: Up to 12.21 per hour

Schedule:

Day shift
Work Location: In person