Job Description

Description

We are seeking a Partner Account Manager (PAM) to grow, strengthen, and manage SYSPRO's UKI partner network. This is a critical role in SYSPRO's transformation as we reinvigorate our channel, expand the partner ecosystem, and establish a dedicated role focused on channel business development.


The PAM is responsible for driving revenue growth through partners, deepening existing partner relationships, recruiting new partners, and ensuring partners are fully enabled to market, sell, and deliver SYSPRO. This role requires an experienced and highly motivated channel professional with a track record of building successful partners

Key Responsibilities

Partner Management and Growth

+ Manage existing partner relationships with a focus on growing pipeline, marketing activities, demo readiness, solution capability, training, certification, and overall business development.
+ Motivate partners to achieve sales objectives through incentives, collaboration, and continuous engagement.
+ Drive strong engagement between Syspro, the partner, and the end customer across all stages of the lifecycle.

Partner Recruitment & Ecosystem Expansion

+ Research, identify, recruit, and onboard new partners within the region.
+ Evaluate partner fit, capability, and strategic alignment to Syspro's GTM priorities.

Partner Enablement & Readiness

+ Ensure partners are fully equipped to market, sell, and deliver Syspro solutions in their region.
+ Coordinate and deliver training, certification, demo preparation, and joint sales readiness activities.
+ Help partners activate Syspro's product positioning, AI story, industry capabilities, and subscription roadmap.

Business Planning & Joint Execution

+ Develop a pragmatic, actionable Business Plan with each partner, including:
+ Key markets, target accounts, and territory focus
+ Lead generation programs and sales targets.
+ Joint GTM initiatives such as events, campaigns, and training
+ Establish a regular cadence with partner leadership teams to review progress, track KPIs, and ensure mutual success.

Relationship Management & Cross-Functional Collaboration

+ Build and maintain trust and credibility with partners' sales, delivery, and executive teams.
+ Map partner organizations to establish multiple engagement touchpoints across sales, delivery, and leadership.
+ Serve as a champion and ambassador for partner needs within Syspro, collaborating closely with Sales, Marketing, Product, and Customer Success.

Skills, Knowledge and Expertise

Preferred Qualifications:

+ An appropriate tertiary qualification/certification in Business Management and/or Marketing

Essential Experience:

+ Minimum 5 years' experience as a Partner Account Manager or Channel Manager.
+ Proven ability to build credibility and trust with partner principals and sales teams.
+ Experience in complex software channel environments (ERP, SaaS, Manufacturing, or Distribution strongly preferred).
+ Demonstrated success accelerating channel revenue growth, GTM execution, and partner activation.
+ Ability to mentor and influence partner sales teams toward revenue achievement.

Skills and Knowledge:

+ Strong sales process, negotiation, and partnership management skills.
+ Excellent communication, strategic thinking, and stakeholder management abilities.
+ Strong leadership qualities with the ability to train, mentor, and motivate partner organizations.
+ Ability to manage in a fast-moving, high-growth, transformation-driven environment.
+ Knowledge of ERP solutions for manufacturing is advantageous but not essential.

Benefits

Competitive commission structure 25 days annual leave + public holidays Enhanced employer pension contribution Life Assurance Group Income Protection Health Cash Plan Employee Assistance Programme Payment of Professional Membership Cycle to Work Scheme

About SYSPRO

SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries. With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it's more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.