Job Description

Description

Purpose of role

London & Partners operates a paid for partnership programme across our business support and growth programmes. We have a growing portfolio of partners who play a vital role in enabling businesses to set up in London and expand globally, keeping London at the beating heart of the high growth ecosystem. It's an exciting time to join as we have ambitious growth plans to scale our support of businesses across London, providing more opportunities for new and existing partners.

This role will provide day-to-day support to the London & Partners Partnerships Team, assisting with the coordination of partner accounts and contributing to operational, research, and sales activities. Working closely with the Partnership Managers, you will help ensure the smooth delivery of our paid partnership programmes. Your responsibilities will include administrative tasks, supporting partnership execution, and helping to build and maintain a pipeline of prospective partners to support our income goals.

Key Tasks

Support with partner account management: Building and maintaining strong relationships with Partners through regular communication and understanding their needs. Act as a point of contact for assigned Partners, supporting these partners to maximise their opportunity across the wider organisation. Communicate with assigned Partners to understand their requirements and provide updates on services or products. Support the partnership team with partner contract renewals. Prospect profiling, network mapping, qualifying and other intelligence gathering activities to build a strong partnership pipeline Write up company profiles, filtering relevant information at an appropriate level of detail Support the implementation of business development tactics to identify and secure initial meetings with prospects, for example using LinkedIn Navigator, insight tools, emailing, and event networking Act as Salesforce Superuser. Overseeing and facilitating best practice of the team - ensuring salesforce pipelines, reports and dashboards are accurate and up to date. Support the team to prioritise new and existing partner opportunities, contributing to internal conversations to ensure creation of a demand-led pipeline based on business need. Maintaining the team's business development tools including presentation decks and case studies, gathering information from across the organisation and keeping abreast of external trends to ensure these are kept impactful and relevant Completing risk screening and due diligence in line with London & Partners ethical policies Creation of any reports required internally to track the pipeline of new prospects, renewal rates, referrals, up-selling opportunities and performance against targets Support with partnership enquiries, fielding queries to the appropriate team member Any other reasonable duties as allocated by the line manager e.g. weekly management reports, attendance at meetings, etc.

You'll have/bring

Essential:

Experience of day-to-day account management or client-facing work Strong administrative skills in a commercial environment Good communication skills - verbal & written Ability to manage competing priorities and stay organised Computer literate - Microsoft Office (Word, PowerPoint, Excel) Enquiry handling experience Personable and collaborative Well organised and systematic Self-starter with a positive 'can do' attitude

Desirable:

Familiarity with business development processes and tools Experience using a CRM system (e.g. Salesforce) Understanding of budgets/financial targets Experience of paid partner/membership schemes Knowledge or interest in technology, innovation, or professional services Experience of developing or implementing process improvements

You'll Get

To join a fast paced, flexible and inclusive social enterprise Hybrid working environment 30 days' holiday in addition to UK public holidays Excellent employer pension contribution and Medical Cash Plan
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.

We encourage applications from all sections of the community.

Please note: This role is not open to candidates who require sponsorship to live and work in the UK.

About London & Partners

London & Partners is the business growth and destination agency for London - it is our mission to create economic growth that is resilient, sustainable and inclusive.

Our work shines a global spotlight on London; we support the Mayor of London's priorities by promoting London internationally as a leading world city.