Job Description

Shelbourne Motors is one of Northern Ireland's most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent

Toyota, Nissan, Kia, Renault, Dacia and Maxus

, alongside our

AutoSelect

used car supermarkets and our expanding

Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

Dealer Group of the Year 2024 & 2025

EV Dealer of the Year 2025

Best Marketing Campaign 2025

Business Eye -

Northern Ireland's Fastest Growing Family Business

AM Awards -

Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term

Vision

:

To be the most trusted, customer-centred and sustainable automotive group.

Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do. We are now seeking an organised, Parts Advisor, who has exemplary customers service skills to join our team.

Location: Portadown premises

Hours of work: Monday - Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm

THE ROLE

As a Parts Advisor, you will provide an excellent service to our internal and external customers on a daily basis and in a timely manner.

The role involves:-

Selling parts to internal & external customers to achieve to the agreed targets Optimising sales opportunities Order taking via the telephone, email and face to face Order picking Carrying out daily / weekly stock checking Systematically arranging the parts in the stock room Assisting with the pre-picking of parts for service workshop team Delivering parts to our trade customers

THE PERSON

The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers.

Preference will be given to applicants with 2-3 years previous experience in a similar role within the motor industry. We may however consider applicants with previous customer facing experience from other industries who have knowledge / an interest in vehicle layout, function and location of required parts for service and common repairs. Preference will be given to those applicants with a valid fork lift licence.

Why Shelbourne?

As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isn't limited to;

30 days annual leave (increasing with long service) Company pension scheme Industry leading performance pay plan Staff treats (pizza lunches etc) Staff purchase car scheme (after 6 months)
If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.

To Apply

Online: Upload your CV & submit below

Speak to us in confidence by calling HR Direct Line 028 3839 6806

Shelbourne Motors Limited is an Equal Opportunities Employer.

Job Types: Full-time, Permanent

Pay: 28,000.00-28,300.00 per year

Benefits:

Company events Company pension Employee discount Free parking On-site parking Work from home
Application question(s):

2 years customer service experience.
Experience:

Parts Advisor: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person