Job Description

Mercedes-Benz Parts Sales Advisor

We are seeking an experienced Parts Advisor to join our expanding team in Dungannon.

As a specialist franchise catering for Mercedes-Benz Truck, Van, Passenger Car. We are looking for an additional person to help ensure every vehicle has the parts it needs - when it needs them.

Hours of work

42.5 hours per week

Monday to Friday, 08:30 - 17:30 or 09:00 - 18:00

Saturday overtime working will be on a rotational basis; 08:00 - 12:00 payable at 1.5 rate

Rate of pay

13.15 per hour

Key Responsibilities

Identify and source Mercedes-Benz vehicle parts, processing orders promptly and accurately Provide professional and efficient customer service in person, over the phone, and via email Advise customers on products, promotions, and available offers Source unavailable items from alternative suppliers and arrange delivery Upsell accessories and additional parts where appropriate Check stock deliveries against delivery notes and report discrepancies Efficiently process internal orders and transactions for our in-house team Support general duties within the Parts Department

Aptitude, Values & Work Ethic

Positive attitude with a desire to learn and develop within the dealership Genuine passion for vehicles and the Mercedes-Benz brand

Essential

Minimum of one year's experience working in a motor industry parts advisory role IT proficient with the ability to use Microsoft Office and parts catalogue navigation Strong communication skills across phone, email and face-to-face Excellent accuracy and attention to detail Team player with the ability to work independently Commitment to delivering customer excellence

Desirable

Experience using Kerridge/CDK or similar dealer management system

Benefits

Ongoing Mercedes-Benz accredited training & development Mercedes-Benz uniform provided Group profit share scheme Generous annual leave entitlement that increases with service Employee activities & events to recognise going the extra mile Birthday gift and long-service awards Ben - Employee Assistance Programme Death in service benefit

How to Apply

Please send and up-to-date CV to

Gillian McCrudden

at gmccrudden@mbtvni.co.uk, visit our careers website or contact

028 90 831 944

for more information.

Job Types: Full-time, Permanent

Pay: 13.15 per hour

Expected hours: 42.5 per week

Benefits:

Additional leave Bereavement leave Free parking On-site parking Profit sharing
Work Location: In person