Job Description

An opportunity has arisen for an experienced Parts Advisor at our Dual Franchise Dealership in Northampton, representing Volvo and Kia. We are currently looking for a Parts Advisor to become part of our successful team. You must be well presented, enthusiastic and show a commitment to delivering the highest level of service to our internal and external customers. Duties to include goods inwards, assisting with retail and trade sales customers and workshop technicians in a speedy and professional manner. Experience in the parts business is essential as are good communication skills and the ability to be a team player.

Responsibilities

To ensure that all customers and internal Parts needs are dealt with promptly and courteously responding immediately to requests for parts.

To be fully aware of the usual trading terms and account procedures of the dealership.

To ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed.

To ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to at all times.

To maintain up-dated displays at all times providing high quality merchandising of parts and accessories.

To ensure that all exchange and warranty units returned to the parts department are prepared and returned in the prescribed manner.

To participate in personal development and attend training courses both internally and externally.

To ensure that the procedures for handling cash, cheques and accounts are fully adhered to in accordance with Bells Motor Group policy.

To report any stock damage or stock losses to the manager without delay.

To assist in stock checks when required.

To maintain good working relationships with colleagues in other departments.

Present a professional image continually with corporate identity maintained at all times including wearing of Volvo or Bells corporate workwear.

Be prepared to undertake hours of work to suit the business.

Be continuously and consistently conscious of customer needs providing at all times the highest level of courtesy and service and promote customer satisfaction and dealership VCS rating.

Working Hours:

Monday - Friday 8.00am - 17.30pm
One in Three Saturday's 8.30am - 12.30pm

Company Benefits:

Off site parking provided Pension Scheme Simply Health Employee Scheme
If you believe you have the required skills and experience, please send your C.V. to Lee Holman Parts Manager Bells Northampton - lholman@bellsmotorgroup.co.uk

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension
Experience:

Automotive Parts: 2 years (preferred)
Work Location: In person