Job Description

We're recruiting for a Parts Advisor to join our brand-new team in Shrewsbury.

T H WHITE Agriculture is expanding its New Holland dealership into Shropshire. As part of this next step, we're opening a new regional depot to develop our service and make sure farmers in the area get the trusted advice, expert engineering, and dependable aftersales care we're known for. This parts role is all about helping our customers and workshop team with their machinery parts enquiries across our agriculture division.

As a business we specialise in supplying and maintaining high-quality agricultural equipment, supplied by some of the world's best-known brands, backed by expert knowledge, reliable service, and strong support.

This is a rare opportunity to join our expanding business and exciting time of growth.

Benefits:

We believe that our employees are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work.

We offer a great range of benefits that reward you now and as your career with us progresses:

A competitive salary. Annual pay reviews. 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period). Additional option of joining the 'salary sacrifice' smart pension scheme. Life Assurance cover, up to 5 times salary with service. Employee share Plan - providing our employees with a real stake in the business. Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation. Staff discounts on a huge variety of products at our stores. Comprehensive training ensuring that you feel you have the support necessary to be a success.

Hours:

39 hours per week with flexibility to include weekend work on a branch rota basis and cover during seasonal peaks

Duties:

Ensuring support to all customers, internal and external, with parts and ancillary product requirements Providing parts knowledge, ordering, pricing, and invoicing to meet the demands of the total parts area Undertaking regular inspections to ensure that the parts areas are being maintained to a high standard & we have a defined development plan to increase sales Ensuring the parts department is compliant with all company policies

Requirements:

Previous agriculture or dairy parts knowledge is advantageous Will have the ability to work under pressure and the flexibility to quickly change between tasks Be committed to providing prompt and helpful resolutions to challenging problems Have the confidence to upsell to bring in additional parts business Be a good communicator with excellent customer service skills Hold a clean UK Driving Licence

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Life insurance On-site parking Sick pay
Work Location: In person