Job Description

Parts Advisor - Richmond Motor Company (Botley)

Location:

Botley

Job Type:

Full Time | Competitive Salary | Manufacturer Training Provided

Are you organised, customer-focused, and passionate about the motor industry? Richmond Motor Company in Botley is looking for a

dedicated Parts Advisor

to join our friendly and professional team.

About the Role:

As a Parts Advisor, you'll play a vital role in keeping our aftersales operations running smoothly. You'll be responsible for ensuring that parts are correctly booked into stock, ordered efficiently, and readily available to meet workshop and customer needs. Your ability to stay on top of manufacturer bulletins and training will help maintain the high standards Richmond is known for.

Key Responsibilities:

Booking in parts into stock promptly and accurately Processing daily parts orders to ensure timely delivery and availability Keeping up to date with manufacturer bulletins, recalls, and technical information Completing ongoing manufacturer training to remain compliant and informed Providing excellent customer service, both face-to-face and over the phone Supporting technicians and service advisors with parts identification and ordering Maintaining stock levels and ensuring the parts department is clean, organised, and well-presented

What We're Looking For:

Previous experience in a parts or automotive role preferred Strong attention to detail and ability to work under pressure Excellent communication and customer service skills Proficient with computer systems and stock management software A proactive team player with a willingness to learn and grow

What We Offer:

Competitive salary and bonus structure 31,800 OTE Ongoing manufacturer-backed training and development A supportive, team-focused working environment Career progression opportunities within a growing motor group Staff discounts and benefits
If you're ready to take the next step in your automotive career with a respected name like Richmond Motor Company, we'd love to hear from you.

Apply today and help keep our customers - and their vehicles - moving!

Richmond Motor Group welcome all job applicants and are committed to ensuring applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

42.5 hours per week.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Company events Company pension Employee discount Health & wellbeing programme Referral programme Store discount
Work Location: In person