Job Description

Job Overview

We are seeking a dedicated and organised Parts Advisor to join our team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments. This role offers an excellent opportunity for individuals with strong organisational and communication skills to contribute to a dynamic automotive or maintenance environment. This role is on a shift rota of 4 days on and 4 days off, so weekend work is included in the role, as is working bank holidays.

We are a premium motorhome dealership and require a parts advisor to primarily serve our workshop technicians, but also serving retail customers is also required but only as cover.

Duties

Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required

Experience

Previous experience in a similar Parts Advisor or customer service role within the automotive or maintenance industry is preferred Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory
This role is ideal for proactive individuals who thrive in organised environments and enjoy engaging with customers. We welcome applicants who are eager to develop their skills within a supportive team.

Job Type: Full-time

Pay: 24,420.00-28,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person