Parts Advisor
Swindon, United Kingdom
Job Description
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon.
This role will start following successful interview.
Key Responsibilities:
- Assist customers over the phone, and online with parts inquiries.
- Identify and recommend the correct parts based on customer needs.
- Provide technical support and troubleshooting assistance.
- Upsell additional products and services when appropriate.
- Handle customer complaints and returns professionally.
- Process sales transactions using our premier stock system.
- Prepare invoices, quotes, and purchase orders.
- Coordinate with suppliers and service technicians for part orders
- Experience in lawnmower, garden machinery, or automotive parts sales (preferred).
- Excellent communication and customer service skills.
- Ability to use parts lookup software and online catalogues.
- Basic computer skills (MS Office).
- Strong attention to detail and problem-solving skills.
- Monday to Friday working alternating shifts
- Week 1 - 08:00-16:30, Week 2 08:30-17:00
- 25,000-28,000 DOE
If you are interested in finding out more, apply today or call 01793 512635.
Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK's leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.
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Job Detail
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Job IdJD3530979
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£25000 - 28000 per year
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Employment StatusPermanent
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Job LocationSwindon, United Kingdom
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EducationNot mentioned