Job Description

Job Summary

We are seeking a dedicated Parts Advisor to join our team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments. This role offers an excellent opportunity for individuals with strong organisational skills and a passion for automotive or machinery parts. The ideal candidate will possess excellent communication abilities and be comfortable working in a fast-paced environment.

Duties

Assist customers in identifying and sourcing the correct parts for their needs, providing estimates, providing professional advice and support. Manage and maintain accurate inventory records using Microsoft Excel and other organisational tools. Process orders efficiently, ensuring timely delivery and availability of parts. Handle phone enquiries with professional phone etiquette, providing clear and helpful information. Coordinate with suppliers and internal departments to ensure stock levels are maintained appropriately. Conduct routine maintenance checks on parts storage areas to ensure cleanliness and organisation. Keep detailed records of transactions, returns, and stock movements for audit purposes. Support the team with administrative tasks as required to optimise workflow.

Skills

Excellent communication skills, both verbal and written, to liaise effectively with customers and colleagues. Organisation skills to manage multiple tasks efficiently in a busy environment. Proficiency in Microsoft Excel for data entry, inventory management, and reporting purposes. Strong phone etiquette to handle customer enquiries professionally. Maintenance skills to ensure the parts storage area remains clean and organised. Multilingual or bilingual abilities are highly desirable to assist a diverse customer base. Knowledge of automotive or machinery maintenance is advantageous but not essential; training will be provided where necessary. This role is ideal for motivated individuals seeking a dynamic position within a supportive team environment, offering opportunities for professional growth and development.
Job Types: Full-time, Part-time

Pay: 12.21-22.48 per hour

Expected hours: 30 per week

Work Location: In person