Job Description

Overview

AJM Plumbing have an opportunity for a Parts and Logistics Administrator to join our team in Broomhill Road, Aberdeen. We are looking for a motivated, highly organised and personable individual to assist our team with a range of operations activities. Working knowledge of the plumbing industry or involvement in a trade-based organisation would be highly desirable.

Principle Responsibilities

Act as a point of contact throughout the customer journey from enquiry, through to booking and job completion Assistance and handling of customer queries, requests, emails and calls. Manage and dispatch responsive and pre-planned work to our team of engineers using our job management system. Liaising with our engineers to get progress updates through the day and assist them with any requests. Producing invoices and preparing quotes. Will involve financial admin responsibilities such as taking and chasing payments. Undertaking day to day operations activities.
Competency: Skills / Qualifications

Excellent standard of computer literacy and administration skills Efficient and confident telephone call handling Proven experience and ability to plan/organise/dispatch workloads Ability to effectively meet deadlines Experience within a Heating/plumbing or trade-based organisation Attention to detail
Details

Salary: 26,000 to 31,000 per annum 37.5 hour working week 28 Days holidays per year including Bank Holidays Pension Scheme
Job Types: Full-time, Permanent

Pay: 26,000.00-31,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person