Job Description

We are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future. We constantly push towards new solutions and drive innovation in our products and services. At Iveco Group, WE GO BEYOND.

The Opportunity

The position is for a Parts Technician responsible for running front and rear parts counters and controlling stock movements.

The Specifics

Run Front and Support Back Counters

Pick and deliver correct parts to customers and workshop on time.

Complete relevant documentation including invoices etc.

Build and develop customer relationships and deliver excellent customer service.

Work together with the workshop and other departments

Return warranty and service exchange units regularly.

Receive and inspect all packages delivered, resolving any problems.

Department housekeeping

Parts ordering using management tool effectively.

Supply parts to customers

Deal with suppliers

Promote parts to customers to increase sales.

Inform customers of any promotions that are running to help increase sales.

Control stock in cost effective manner

Deal with customers/colleagues in professional manner

Control VOR/Freight charge costs

Work at any depot as required.

Supporting colleagues for sickness and annual leave

Any other general duties as designated by the Manager.

Some important characteristics we are looking for

Knowledge of Dealer parts systems

Commercial vehicle experience

Current driving licence

Ability to work within guidelines given and to strict deadlines.

Ability to work under pressure.

Ability to actively seek solutions to problems.

Ability to work as part of a team.

Good verbal communication skills

Excellent customer service skills

Flexibility to undertake a wide range of tasks.

Awareness and understanding of health and safety requirements.

Computer literate

Benefits of working at Iveco Retail

24 days annual leave per year

Carry over up to 5 days annual leave per year

1 x Life Assurance

Duvet Day

Company Pensions contribution of up to 5%

Private Medical Insurance

Attractive over time rates of up to 130%

Bonus, incentives and commission schemes

It is a condition of employment that employees may be required to undertake such other duties as may reasonably be required of them. Furthermore, it may be necessary to change the roles and responsibilities from time to time. Management reserves the right to implement such changes.

This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment.

Iveco Retail wants to work with the best people, no matter their background or qualifications. So, if you are passionate about learning new things, have great experience, talent, and passion, you will fit right in.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Ability to commute/relocate:

Hayes UB3 1EY: reliably commute or plan to relocate before starting work (preferred)
Experience:

Parts Management: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person