Job Description

Salary:

Competitive plus benefits

Type of work:

Permanent

Location:

Inverness

About the role



We're recruiting for a motivated and organised Parts Supervisor to work at our Renault branch in Inverness.

We offer:

33 days' holiday allowance with room to grow

Generous retail discounts

Private healthcare

Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

And much more...



Hours

Full time:

Monday - Friday 8am - 5.30pm & alternate Saturdays 8am - 12pm



About the role



Arnold Clark Parts Supervisors are energetic team players who keep our busy Parts departments running smoothly and efficiently.



You'll be supervising, coaching and developing a team while managing stock and exceeding sales targets for your branch. In this busy and dynamic environment, you'll also be able to deliver great service, ensuring that everyone in your department puts the customer first. This position would suit a person who relishes challenges and would enjoy working in an exciting, goal-driven role.



Day-to-day duties



Overseeing the daily activities of the Parts department, making sure customer service is a priority

Coaching and developing staff via one-to-ones and appraisals

Proactively monitoring KPIs and implementing action plans to meet set business goals

Working with customers, interpreting their requirements and giving advice on any additional parts and services they might need

Ensuring that there is good communication between staff and customers, both internal and external

Creating and adhering to a trade marketing structure to promote your branch activity



Essential skills



Proven experience working within a Parts role

Fantastic communication and influencing skills

Strong leadership skills and the ability to work well in a team, even under pressure

High standards of numeracy

Experience of dealer management and parts catalogue systems

Experience and understanding of budgets and KPIs

Ability to manage workload

Ability to delegate and share responsibility as required

A proactive and positive attitude that can inspire others to maximise their potential



Nice to have (but not essential)



Knowledge of Kerridge (Rev 8) software



Our Culture



Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.



To find out more about Life at Arnold Clark, visit our website.



Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.



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Benefits



Every Arnold Clark employee is entitled to a wide range of benefits, including:



Discount on new and used vehicles

Contributory pension scheme

Private medical insurance

Life assurance