Job Description

Job Overview

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Are you looking for an exciting, dynamic role that combines administration with the chance to grow into a more managerial position? Do you enjoy variety in your work, thrive on staying organized, and want to contribute to the smooth running of a holistic vet clinic? If so, we have an opportunity for you!

About the Role:

We offer a part-time role as an efficient and detail-oriented Admin/Personal Assistant.

You will be working 22.5 hours per week (12:45 to 17:15 Monday-Friday).

This position is crucial in supporting the clinic's day-to-day operations. The work is varied, with responsibilities ranging from booking appointments and managing communications to mixing herbal formulas and processing insurance claims. Your goal will be to tie up all loose ends and keep the clinic running smoothly, ensuring that nothing slips through the net.

Due to the nature of the job, working from home is not possible.

About us:

We are a small, privately owned, close-knit and steadily growing vet company. Since we are the only holistic vet clinic in quite a wide area, we have a fast-paced workflow providing high quality, individualised holistic treatments for pets.

Responsibilities:

Appointment Management: Ensure the vet's schedule is fully booked and flows smoothly. Client Communication: Maintain friendly and professional communication with clients while juggling multiple tasks and ensuring an efficient workflow. Clinic Maintenance: Keep the clinic impeccably clean, tidy and stocked. Insurance Claims & Invoicing: Submit insurance claims in a timely manner, and provide our accountant with the necessary documentation for quarterly VAT returns. Herbal Formula Preparation: Accurately mix herbal formulas following specific protocols. General Office Duties: Answer phone calls, respond to emails, and support the clinic's owner with various administrative tasks.

Qualifications

Administrative experience Organisational skills Data entry accuracy Excellent phone / verbal etiquette Fast and accurate typing skills Some experience with accounting software such as Xero/Quickbooks Good knowledge of Microsoft Office

Keys to Success in this Role:

Initiative and precision : You'll need to be detail-oriented and reliable, with the ability of seeing what needs to be done without being asked. Multitasking & Efficiency: Balancing multiple streams of communication and ensuring that everything is processed correctly is essential. Time Management: You should be able to prioritise tasks and keep the vet's calendar running smoothly. It is essential for this role to be very punctual and on time. Willingness to learn and grow through feedback.

What We Offer:

Opportunity for Growth: If you have the right qualities, there is the potential to move into a more managerial role. Pension Scheme Free Parking: Enjoy the convenience of free on-site parking. Discounts: Receive discounts on in-house holistic vet treatments. Pay: 12.21-14.00 an hour depending on experience A Unique Experience: Immerse yourself in the world of holistic veterinary care, working closely a vet seeing a wide range of clinical cases. A lovely workspace: Our clinic is located at a small marina, with views over the canal and countryside, making it a very positive place to work.
This is a challenging yet rewarding role that will allow you to experience a holistic clinic from the inside while contributing to outstanding care for pets in the area.

If you are precise, efficient, friendly and ready to take on a variety of tasks, we would love to hear from you!

Job Types: Part-time, Permanent

Pay: 12.21-14.00 per hour

Expected hours: 22.5 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Northampton NN7 3FG: reliably commute or plan to relocate before starting work (required)
Application question(s):

how many minutes is your home address from our location? Tell us what interests you about the position and how you could contribute -- we won't review applications without this. What's the ideal number of hour you would like to work? What's your current salary per hour? Please state if you would prefer to work the morning shift (8:30-13:00) or the afternoon one (12:45-17:15)
Work Location: In person

Application deadline: 26/08/2025