Federal is a hospitality business built on people, consistency, and genuine service. We believe great hospitality is created by small, everyday actions done well -- clear communication, attention to detail, and taking pride in supporting our teams. Our head office exists to keep the foundations of the business strong so our cafes can focus on delivering great service.
About the role
We're looking for a Part-Time Administrator / PA to support our hospitality teams from our Manchester city centre office. This role plays a key part in keeping communication organised, people processes running smoothly, and the business operating efficiently behind the scenes.
Key responsibilities
Monitoring and managing multiple email inboxes
Organising, prioritising, and responding to emails clearly and efficiently
Supporting people and HR administration, including: Right-to-work checks, Reference requests, Basic HR audits and record keeping
Handling paperwork, filing, and document organisation
Collecting, sorting, and distributing incoming post
Visiting our Manchester cafes on a weekly basis to collect paperwork and support admin processes
Using Excel regularly to track information, maintain records, and support reporting
What we're looking for
Strong Excel skills and confidence working with spreadsheets
Strong organisational skills and attention to detail
Clear, confident written communication
Comfortable handling confidential information
Reliable, proactive, and able to work independently
A genuine interest in hospitality and supporting teams
Happy to be office-based with regular visits to nearby cafes
Experience
Previous admin, PA, or office support experience is helpful
Hospitality or people-focused experience is a bonus, but not essential
What we offer
A people-first hospitality business with a supportive team
Staff discount across all Federal cafes
Staff meals provided
Paid day off on your birthday
A role where doing the basics well really matters
Part-time hours with structure and consistency
Manchester city centre office location
Job Type: Part-time
Pay: 30,000.00-32,462.00 per year
Benefits:
Company events
Discounted or free food
Employee discount
Store discount
Work Location: In person
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