Job Description

Deptford, London SE8 (ideally under 1 hr travel time from your home)
Part-Time | 4 Hours per Day | Monday to Friday | Flexible Within Office Hours

About Us

I Am The Agent is a leading property technology group based in South East London with nationwide reach. For over

17 years

, we've been transforming the way people sell, let, and manage property, offering smarter, more affordable solutions backed by innovative tech and a trusted team.

We've marketed over

30,000 properties

and supported more than

250,000 users

, building a reputation for transparency, fair pricing, and exceptional service.

The Role

We're looking for a

dependable, organised, and driven

individual to join our team as a

Part-Time Customer Support & Property Agent

. This is a varied and rewarding role that blends customer service, property coordination, and property management.

Key Responsibilities

Customer & Admin Support

Handle client queries via phone, email, and website Support clients with property listings and enquiries Manage viewings and coordinate schedules Assist with referencing, invoicing, scanning, and filing General office admin and ad hoc support to the Director

Property Management

Coordinate property maintenance and contractor call-outs Manage invoices, statements, and payment tracking Handle tenant and landlord call-backs and queries Maintain accurate records of property communications

Sales & Lead Generation

Respond to and follow up on client enquiries Identify and nurture leads Support sales progression and property negotiations Promote services to potential clients

Tech & Tools

Use internal dashboards, CRM systems, and property platforms (e.g., Rightmove, Zoopla) Embrace digital tools to streamline communication and operations

What We're Looking For

Dependable, organised, and a self-starter Energetic, driven, and client-focused Excellent multitasking and communication skills Excellend grammar and written English Strong Microsoft Office and digital platform experience Passion for property and a proactive attitude Experienced in customer support and property Able to work independently and as part of a team

Working Hours

Part-Time:

4 hours per day, Monday to Friday Flexible schedule within standard office hours Occasional weekend work may be required

Perks & Culture

Brand-new creative office hub with on-site cafe Surrounded by vibrant bars, restaurants, and local culture Supportive, collaborative team with a can-do attitude Opportunities to grow your skills in property and tech-enabled operations

Ideal For

A working parent seeking flexible hours A retired property manager An ex-estate agent looking to re-enter the industry Anyone passionate about property and customer service

Apply now and tell us why you'd be a great fit for I Am The Agent.

Job Types: Part-time, Temp to perm
Contract length: 3 months

Pay: 22,000.00-28,000.00 per year

Expected hours: 20 per week

Ability to commute/relocate:

London SE8 3LE: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Experience:

Customer support: 1 year (required) Property management: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 05/08/2025
Reference ID: IATA - 01.2025
Expected start date: 31/07/2025