Job Description

Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Employee Relations Advisor - Assistant Vice President
OVERVIEW OF THE DEPARTMENT/SECTION
MUFG HR is undergoing an exciting period of transformation. Work is underway to modernise the employee experience, streamline our existing processes, and align our service delivery on a global scale while retaining the ability to provide personalised support during the moments that matter to employees.
Reporting to the Head of ER & HR Policy, the ER Advisor will work as part of a newly formed ER team responsible for delivering ER support to the UK and contribute towards efforts to mature and scale the ER function as a centre of excellence in a multi-tiered HR delivery model.
Our vision is to be a commercially aware and business focused HR function which aims to treat all employees fairly and with respect. We do this by helping the organisation navigate complex people issues in a way that is fair, consistent, and compliant, with a focus on potentially contentious issues or areas of risk as well as managing relationships with the business functions. In doing so, we aim to uphold MUFG's values and support an inclusive culture built on integrity and trust.
MAIN PURPOSE OF THE ROLE
The role is London based and will be responsible for providing core ER support on ER advisory items such as flexible working, absence, performance and capability management alongside providing support on disciplinary and grievance matters. The role will also support reorganisations and any other broader ER project related activity.

• Case Management role
• Supporting HR Business Partners and Line Managers on a broad range of ER matters

KEY RESPONSIBILITIES
Knowledge & Judgement
Provide subject matter expertise on a broad range of ER issues including:

• Complex flexible working applications
• Performance and capability management
• Probation management
• Complex leaves of absence
• Short-term & long-term sickness absence issues
• Long-term ill-health capability issues
• Internal HR investigations
• Disciplinary and grievance matters
• Has sound knowledge of HR policies and practices, with a good base line knowledge of UK employment law and ACAS guiding principles
• Provides guidance to HR Business Partners and Business Managers on managing MUFG's employment risk
• Contributes towards and takes an active part in business change projects including restructuring, reorganisations, acquisitions and people integration

Case Management Experience

• Able to navigate ambiguity and develop solutions to complex matters that require some thought leadership and creativity
• Able to manage a high volume of cases simultaneously in line within defined timeframes
• Proactively assists HR Business Partners and Business Managers in reviewing, revising, recommending, and/or implementing sound ER solutions
• Maintains trusted relationships with the business and/ or other stakeholders
• Contributes to the development of ER processes, knowledge and training to other HR colleagues

Teamwork

• Acts as an integral team member as part of the ER function on employment matters
• Builds and maintains strong relationships with other members of the HR team, the Legal team and other internal stakeholders & clients
• Shows team spirit and collaborates well with other centres of excellence in HR and/ or other control functions

• Has strong resilience to be able to manage a broad range of difficult employee situations and communications

SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential

• Solid working knowledge and understanding of the current UK employment legislation impacts employment practices and broad knowledge of HR principles, practices and procedures
• Experience of working in the Financial Services industry
• Ability to communicate effectively, informatively and with sensitivity, with a wide range of employees to maintain confidentiality and inspire trust
• High level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations
• Proactive and results driven, with a strong sense of accountability for finding workable solutions to complex ER issues
• Ability to manage a large volume of cases, work to deadlines with the ability to perform well in a pressurised fast paced working environment

• Ability to manage a number of conflicting priorities and re-prioritise work accordingly
• A structured and methodical approach to work with good organization skills to ensure cases are actively managed within a reasonable time period
• Ability to work independently, proactively and learn from the direction provided

Qualifications:
Desirable

• Level 5 CIPD, or continuous education e.g. BSc or BA degree and/ or Masters in HR
• Professional Human Resources/business certification or equivalent industry experience desired

MUFG operate a hybrid working policy with 3 days per week in the office
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Skills Required