Job Description

We are looking for a part-time, fixed-term three month contract initially

The position will be a mix of administrative duties, welcoming patients at the reception, and dealing with online and telephone enquiries.

This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. A knowledge of SystmOne clinical software and experience in working in a GP practice would be a definite advantage.

Work pattern:

Monday 2pm to 6:30pm (4.5 hours)*

Tuesday 2:00pm to 6:30pm (4.5 hours)*

Wednesday 1:00pm to 6:30pm (5.5 hours)*

Friday 12pm to 6:30pm (6.5 hours)*
21 hours per week, with regular overtime to cover annual leave etc.

Main duties may include the following:

Dealing with patients queries Booking appointments Processing prescriptions requests
To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Processing incoming and outgoing mail File and store records as required Photocopy documentation as required Process post as requested Data entry of new and temporary registrations and relevant patient information Scanning of patient related documentation and attaching scanned documents to patients healthcare records Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms Process incoming test results, ensuring they are referred to the relevant clinician Read code data on SystmOne Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested Provide cover during staff absence Book appointments Management of repeat prescriptions, ensuring they are processed accurately and efficiently Complete opening and closing procedures in accordance with the duty rota
Job Types: Part-time, Fixed term contract

Pay: From 12.25 per hour

Benefits:

Company pension On-site parking Sick pay
Experience:

Medical Receptionist: 1 year (preferred) Call handling: 1 year (required)
Work Location: In person