Job Description

Job Summary

We are seeking a highly organised and detail-oriented Team Administrator to support our dynamic team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, facilitating communication, and maintaining efficient workflows. This position requires a proactive individual who can handle multiple responsibilities while providing exceptional support to team members.

Duties

To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations. To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly. To ensure that patient queries on medication are highlighted to the relevant GP To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians Run analysis reports and gather data from a variety of sources for safe management of repeat prescriptions, co-ordinate medication reviews/changes and continuous improvement. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives Liaise with insurance companies and processing patient reports and insurance in line with GDPR roles. Managing patient documents workflow, filling correctly to the clinical system
SKILLS

If you are an enthusiastic individual with a passion for administration and a commitment to supporting your colleagues, we encourage you to apply for this exciting opportunity as a Team Administrator.

Qualifications

Strong computer skills and proficiency in Microsoft Office and Google Suite Administrative experience with a focus on clerical tasks Excellent phone etiquette and communication skills Organizational skills with attention to detail Typing proficiency and data entry experience Previous GP surgery experience is a plus
Job Type: Part-time

Pay: From 12.40 per hour

Expected hours: 24 - 30 per week

Schedule:

Monday to Friday
Ability to commute/relocate:

Enfield EN1 3EB: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Location:

Enfield EN1 3EB (required)
Work Location: In person

Application deadline: 18/07/2025
Reference ID: 0725
Expected start date: 27/07/2025