Job Description

R W Cole Opticians

58/59 Commercial Road

Newport

NP20 2PF

Part-time Optical Receptionist up to 26.5 hrs a week

R W Cole Opticians is a welcoming, independent optical practice with a strong reputation for patient care and excellent customer service. As a family-run business, we value friendly, supportive team relationships and a positive working environment.

We are looking for an organised and personable Optical Receptionist to be first point of contact for our patients. You'll provide administrative support and ensure every customer has a smooth and positive experience.

Key Responsibilities
- Answer and direct phone calls
- Greet and assist visitors with a positive attitude
- Data entry and general administrative tasks such as (typing, filing, and emails)

-Handle customer payments & receipts
- Utilise computerised systems including e-mail
- Schedule appointments using computerised systems
- Maintain a clean & tidy reception area

Skills & Experience
- Excellent phone manner and communication skills
- Confident using computers and learning new systems
- Strong organisational & multitasking abilities
- Ability to work in a fast-paced environment while maintaining accuracy

- Minimum 1 year administration experience or customer- facing experience

Benefits

- Pension

-Plutus Healthcare

-Yearly Bonus

-Staff Discount

-Living wage up to 12.70 after probation period

Part-time 22.5/26.5 hrs Alternative weeks

- Required to work a Wednesday, Thursday , Friday

-Every other Saturday

Additional holiday & sickness cover when required.

Appy via indeed with your CV and a brief cover note

Job Type: Part-time

Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Work Location: In person