Job Description

25 hours, 7.30am to 12.30pm, (term time only - 39 weeks)

Salary 14,751 per annum (Term Time only)

Job Title: Receptionist & General Administrator

Reporting to: Head of Student Services

To be part of the academy administration function to maintain the efficient running of the college office by providing the full range of administrative and clerical support, responsibilities as designated.

To maintain the smooth and efficient running of the Reception area. To provide an excellent first point of contact to internal and external customers. To offer a high-quality service that is responsive to the needs of the college.

To act as the first point of contact for all school enquiries either by telephone, email or face to face and contribute to the smooth running of the school reception.
To perform reception duties in an efficient, professional and courteous manner.

To arrange any hospitality requirements and meeting room facilities as and when directed.

To ensure that the reception area is kept tidy, informative and welcoming to visitors at all times.

To record and sign visitors and students in and out of the college.

Issue visitor passes, checking ID and DBS clearance where necessary.

To undertake routine clerical duties, i.e. production of letters, photocopying, mail merge etc.

To use various software packages.

To take telephone calls, relay messages to staff and students, dispatch school mail and contact parents/carers and other external agencies.

Maintaining the booking system of available resources including minibus and keys.

To maintain computerised filing systems.

To develop and maintain professional relationships with Managers, Staff and Support Services colleagues to ensure consistency and enhance service delivery

Ensuring a high level of accuracy with both letters and emails.

To ensure any documentation produced is to a high standard and is in line with the in-house style.

To ensure confidentiality is adhered to at all times.

To undertake additional specific duties in accordance with the allocated area of work.

To develop excellent working relationships with colleagues internally, centrally and externally. To be an effective and flexible member of the Support Services Team, contributing to the successful adherence to Safeguarding Policy. To always uphold the college policies and procedures. To ensure any documentation produced is to a high standard and is in line with the in-house style. Be aware and comply with policies and procedures relating to Safeguarding, child protection, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person. Participate in training and other learning activities as required. Participate in the college's Performance Management process. Provide appropriate guidance and supervision to students, staff and visitors as appropriate. To support and promote the college ethos. To undertake any other duties and responsibilities as required that are covered by the general scope of the post The college is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. This position is a regulated activity role and is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Job Type: Part-time

Pay: 14,750.00 per year

Benefits:

Company pension
Experience:

Receptionist: 1 year (required) Administrative experience: 1 year (required)
Language:

English (preferred)
Work Location: In person