Job Description

Part-Time Front of House Receptionist. 32 Hours per week.

About Us

Join our team at Leo Bancroft as a part-time receptionist! Your role is pivotal in delivering exceptional customer service, managing appointments, and maintaining our luxurious salon environment. Enjoy a supportive team, flexible hours, and competitive pay. Apply now to be part of our dynamic team!

Leo Bancroft is a Celebrity Hairdresser, Luxury Boutique Hair Salon with a Signature Product Range that inspires you to look and feel beautiful. We are a family-run business driven to achieve excellence. We are a fantastic company to work for, with an extremely high employee retention rate. We pride ourselves on being a lovely place of work with excellent salaries and many perks & benefits, and our salon offers a very different experience from the industry standard.

As a company, We believe that the best way to get a happy customer is to have a happy team. When you have a group of people working together with the same beliefs and principles of professionalism, care and customer service it creates a fantastic overall quality of trust. These beliefs and the trust we share with each other is what makes our working environment in the salon so enjoyable.

Our product range is currently exclusive to Tesco. We offer over 100 different hairdressing related products to their consumers, supported by social media and online platforms.

JOB DESCRIPTION

Part Time Front of House Receptionist

Required Hours

Tuesdays 9am - 3pm

Wednesdays 3pm - 9pm

Thursdays 8am - 3pm

Fridays 8am - 1pm

Saturdays 9am - 5pm

Salary: 12 - 14 per hour

We are looking for the ultimate host, to be the first & last impression of The LEOBANCROFT Salon Experience. A candidate with experience, exceptional people skills, a good understanding of computers & bookings software, an eye for detail, the ability to communicate effectively and a smile that says it all.

Overall

We would like someone super friendly, efficient and that understands our clients needs with a "Go above and beyond" menatality. The candidate needs to have an overall understanding of our clients needs with the ability to build relationships and communicate effectively with our team members and managers. Good literacy, organistaional and computer skills are essential to this role.

Procedures

Learn the Salons procedures and operations for Health & Safety protocols and Human Resources processes.

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Have a clear understanding of what a host at The LEOBANCROFT Salon should be.

Skills

Ability to demonstrate excellent organisational skills.

Creative problem-solver.

Literacy and numeracy and written and verbal communication skills.

IT skills.

Demonstrate attention to detail

Problem Solving Skills

Attributes

Professional attitude.

Innovative.

Flexibility.

Ability to work on own initiative and delegate responsibilities.

Committed to providing excellent customer care.

Attention to detail/methodical.

We look forward to meeting you!

Job Type: Part-time

Pay: 12.00-15.00 per hour

Benefits:

Company pension Cycle to work scheme Employee discount Flexitime
Experience:

customer service: 1 year (required)
Work Location: In person