Job Description

In early 2026 we are looking for a part time receptionist to join our friendly team for 2 days per week, 9am to 5pm (with potential to increase to 3 days per week) in an ambulatory equine veterinary practice on the outskirts of Winchester.

We are seeking a positive, friendly and reliable colleague who can provide excellent customer service and compassionate care, whilst staying calm under pressure.

The role is office based and will include:

Liaising with clients and colleagues to provide a high level of customer care

Managing telephone and email enquiries

Booking appointments and diary management

Taking payments

Supporting our vets

Ordering and dispensing medication as requested

You will need to have an excellent telephone manner and experience in the delivery of a high standard of customer care. You will also need good computer skills, attention to detail, be well organised and happy working in a busy and varied environment. We need an excellent communicator and a good team player.
A knowledge of horses and the local area is required and due to the rural location of the office you will need access to your own transport.

The role will start mid February 2026 and training will be provided. This is a permanent role which offers 23 days holiday plus bank holidays (pro-rata), Health & wellbeing benefits and a Company pension.

If you wish to apply, please send a C.V. including the names and addresses of two referees to:

office.manager@horsevet.co.uk

Closing date: Wednesday 31st December Interviews to be held January 2026

Job Types: Part-time, Permanent

Pay: 12.21-13.21 per hour

Benefits:

Company pension On-site parking
Application question(s):

Do you have equine experience?
Experience:

Administrative Assistants & Receptionists: 3 years (preferred)
Work Location: In person