Job Description

Salary

24,796 per annum pro rata

Location

Christchurch

This is a permanent

,

part time vacancy that will close in 14 days at 23:59 GMT.

The Vacancy
We have a great opportunity for a

Passenger Assistant

to join our team in Christchurch.


Christchurch Connect Hub is a purpose-built day service designed to provide enriching leisure and learning experiences through both individual and group-based activities. These sessions are tailored to promote choice, independence, and personal development -- empowering individuals to build skills and engage in meaningful pursuits such as dance, drama, gardening, sport, photography, crafts, and community groups.


As a

Passenger Assistant

, you'll play a vital part in delivering a safe, supportive, and efficient transport service for vulnerable clients. You'll escort individuals from their homes to the day centre or other community-based activities, ensuring their comfort, safety, and wellbeing throughout the journey.

What you'll do

Safely escort clients to and from services, using appropriate seating and safety equipment. Support risk assessments and adhere to all relevant policies and statutory requirements (e.g., Health & Safety, GDPR, Equality Act). Build positive relationships with drivers, colleagues, clients, families/carers, and BCP Passenger Transport staff. Administer first aid or emergency medication in line with care plans. Provide travel training to individuals, including walking and use of fleet or public transport. Work flexibly as needed to support service delivery.

What you need

Ability to follow care plans and risk assessments with attention to detail. Good communication skills, both written and verbal. Confident working independently and as part of a team. A calm, patient, and approachable manner. Competence in maintaining accurate paper and electronic records. NVQ Level 2 in Health and Social Care (desirable). Safeguarding Adults Training (desirable).

Part-time 17.25 hours per week

We are NOT able to offer visa sponsorship for this type of role.

Who we are

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients' families. This extends to respite care for families and carers.


We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

What we offer

Competitive Hourly Rate

: 12.85 per hour with opportunities for career progression.

Generous Holiday Allowance:

26 days not including bank holidays (pro rata for part-time), rising to 29 with length of service.

Employee Assistance Programme:

We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.

Occupational Sick Pay

: We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you're cared for when you need it most.

Career Progression:

excellent opportunities to develop and learn.

Company Contributory Pension Scheme

: we contribute 3%

Morbus Commuter Club:

savings on bus travel across Bournemouth, Poole and Christchurch Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more)

The Company

Tricuro is owned by Bournemouth, Christchurch and Poole Council and provides short and long term high quality care and support to adults, their carers and families. We have highly trained and skilled staff and offer flexibility, consistency and reliability of service which is focused on meeting the needs of people in our communities.


If you are looking for an exciting and rewarding job opportunity in a care environment, come and work for us. We can offer a career that adds value to the community and makes a difference to the lives of vulnerable people.

The Benefits

Full time and part time positions available

Career progression

Access to high quality CPD and qualifications

Health and wellbeing support package

Competitive rates of pay

Enhancements are paid for weekends and bank holidays

Generous annual leave entitlement

Bank holidays are provided as extra