Job Description

Salary

The starting salary will be from 33,482 (pro-rata) Grade E, depending on qualifications and experience.

Package

Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Job category/type

Academic, Admin, Professional, Managerial

Date posted

23/07/2025

Job reference

P92371



Faculty of Humanities, Arts and Social Sciences (HASS)

This permanent, part-time (0.50 FTE) post is available at our Streatham Campus supporting the Departement of Archaeology & History.

Applications are welcome from individuals from both academic and professional services backgrounds, and secondment and/or fractional options would be considered.

The

Role

The role of Pastoral Mentor is to provide high-quality proactive support for students experiencing difficulties that impact their ability to study and be successful on their programme of study.

An important part of the role will involve working with a project evaluation group to establish the most effective ways of recognizing students who are struggling, to identify and implement best practice in the provision of student support, and to work with the digital team on the design and development of digital tools to enhance student support. The role has been developed through extensive consultation on sector-wide best practice, and appropriate training and guidance will be provided.

About you

We are looking for empathetic individuals able to provide the key link between the academic discipline(s) and support services for students who are struggling, and also work closely with colleagues in discipline(s) to identify students in need of support or factors inhibiting student success. Experience of working with students in either an HE or FE setting is essential.

You will be the core point of contact for students experiencing issues impacting their ability to study and for colleagues in the department concerned about student engagement. The role requires that you also work with data to identify students in need of support.

An Enhanced DBS check is required for this role.

Please ensure you read the and Person Specification for full details of this role.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

41 days leave per year options for flexible working onsite gyms and a cycle to work scheme sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For an informal discussion about the role, please contact the Student Academic Support Project Team, studentacademicsupportproject@exeter.ac.uk