Patient Advisor Job in St Joseph’s Hospital

Patient Advisor

Newport, WLS, GB, United Kingdom

Apply Now

Job Description

Enquiries are handled courteously, efficiently and with empathy. Can do attitudes to be shown at all times. Tasks are undertaken efficiently and with attention to detail. Provide efficient and professional customer service to patients consultants and colleagues.

Ensure personal and team sales targets are met, using trackers/CRM systems to capture information. Follow all sales process and keep an accurate tracker to ensure opportunities are maximised. Have excellent understanding of the patient pathways throughout the hospital. Have excellent knowledge of all consultants/specialties.

Maintain website enquires, again ensuring information is captured in trackers/CRM systems if not converted into an appointment. Maintain an up to date and accurate call back system ensuring we provide relevant information at the appropriate time and maximise the sales opportunity. Manage personal call statistics to ensure you are contributing to the overall team call performance.

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.